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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered online hoping the company would deliver as promised, and they did. Thank you, my friend was thrilled with the beautiful flowers.
As long as shipping is not over priced, i'd come back.
I am not usually one to complain but I was completely embarrassed when I seen a photo of the bouquet I had delivered to my friend. It was lackluster and sparse. It looked nothing like the photo online. There were spaces in the bouquet and the flowers were not very vibrant. It looked cheap. Nothing like what I expected almost 50 dollars to be
A variety of flowers to pick from. Was not delivered the day I wanted it to. Was told I would get a free upgrade with the flowers and it doesn't seem like I did. Not too pleased with the fact that it was supposed to be a guaranteed delivery that day and wasn't. Was supposed to be refunded for the speedy delivery option that I chose and still haven't been and I was supposed to get a free upgrade and it doesn't look like it was upgraded. Was told I would receive a refund for expedited shipping not happening and didn't. Overall I am dissatisfied with the results. As you can see after I was told I would be refunded and haven't for the expedited shipping and was told I would receive a free upgrade because the guaranteed delivery day didn't happen and then found out it looks like less than what I originally ordered it is very displeasing.
FIRST TIME USER AND VERY IMPRESSED - WEBSITE VERY EASY TO NAVIGATE, GREAT PRICES AND EXCELLENT SELECTION - WHAT MORE COULD YOU ASK FOR
Great service. I just wish you had a rose and cala lily arrangement that was available for sunday delivery. Unfortunately, I had to alter my preferred floral arrangement selection in order to have it delivered when i needed it to be delivered
A wonderful experience and we will order again from your company. Tracking down our college student by your company deliverer was problematic as the address given was a general one with no box or dorm number. She received it and loves the bouquet, so we are thrilled that there were no issues and she was able to enjoy them on her birthday.
Thank you for being thorough in your service and ensuring a successful delivery!
The delivery fees were more expensive than I expected.
I had to re-type my credit card numbers 3x before it "took".
I sent my Mom a Flower Cake for her 90th Birthday. She was very pleased with it said it looked just like a real cake! That was good enough for me... Thank YOU Polly Kerrick
The discount card was a big incentive - thank you for that!
I was very disappointed that the item I ordered was not available and a substitution that I had no way of viewing had to be sent in its place. I now wish I had cancelled that order and waited until the patient returned home and sent her something at a later date.
This was sent to the funeral home. They loved the flowers. I believe flowers are very sypathatic at such time.
Very user Friendly
The flower was little smaller and less than what i've seen from the internet picture.
Customer service rep was quite nice and helpful, but my order had a few problems. It was not able to be delivered on the day I ordered it because they couldn't find a florist to fulfill the order, even though the order was placed before the same-day delivery deadline. The rep offered to have the basket delivered the next day and to upgrade by giving 2 extra mylar balloons (for a total of 3) with the gift basket, but the basket was delivered with only 1 mylar balloon, not 3. I did receive the 15% refund promised, but I did not receive the $10 off a future order promised for my troubles.
Also, I wish that I would have received email confirmations of the order and any updates to it. I didn't receive any. I only got some confirmations from Amazon Payments, which I used to pay for it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members