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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Everything's been great and easy! Just waiting for the arrival and see if flowers are as pretty as in the picture or not to decide my final decision on repeat services and referrals.
Misleading promotions
Thank you so much for the email for free shipping. I loved the selection but it was a little over my budget and the email the right on time. Thank you again!
I spent a fair amount of time choosing an item I could afford only to have the price nearly double due to your added fees.
Was extremely pleased and impressed with the flower arrangement
Did not deliver on day promised, then told me a day later flowers I picked were not available.
I WAS NOT HAPPY BECAUSE I PAID TO HAVE THE BASKET DELIVERED THE SAME DAY AND IT WAS NOT. I HAD TO CALL CUSTOMER SERVICE TWICE TO GET RESULTS. I WILL NEVER ORDER FROM YOU AGAIN.
BEFORE I put all of my CC information in, the total was $50 and it did not show me shipping/taxes so I assumed that was all added in. Then I went to complete the check out and that added an extra $20 to it, which I find ridiculous that it was not shown upfront. That's very misleading to go through all the trouble of inputting everything and then to have to go back and change if I wanted a different selection.
Then they delivered a cheaper "substitution" with out notifying me, one I distinctly did not pick because I did not like the look of it. I'm not very happy about the experience.
Wow! One hour from when I clicked Submit to the call from my Mom thanking me for her birthday flowers.
She said they were lovely. My only issue is I ordered a basket and a vase was delivered instead. Prevents a 5 star rating -- but overall a good experience.
Had Some Difficulty Getting My Order to go Through. Originally tried to place order using my paypal account, but could not get it to go through Price of product and product received seemed very little for the money.
I couldn't figure out how to edit the contents of my message without starting OVER...FRUSTRATING!But overall I was happy with the service /plant
Hope the rest of sending these flowers will be the same as the service so far. I learned today how thrilled the recipient was with the flowers I sent. She was telling everyone around us how much she liked the beautiful flowers I sent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members