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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy format for ordering. Flowers were the freshest ever received. Delivery person was exceptionally good./
I would have liked to know about shipping before the final click
I ordered expedite expecting the flowers to be there as soon as possible and any time before 3. However my wife did not receive them till after 3. I paid extra so she could get them early only to find out they get delivered on the very last minute. I should have had someone else do it. For how much I paid to try and get them early to her at work so everyone could see was wasted money. I called after 3 to confirm that she got them and as I was talking to her they were just being delivered. Surprise!... nope. Costumer service did get back to me within the hour and I was impressed with that but my flowers still failed to show on time.
Would prefer to know the shipping cost BEFORE the final review...
The bouquet I received looked nothing like what I ordered. Lilies were not even open and daisies were dead. When I contacted the store to tell them how disappointed I was...I believe I spoke with a laura? She hung up on me after saying they served the flowers up to value and have a good day bye bye! Not even giving me a chance to say anything else. I will NEVER buy from here again nor will I EVER recommend this place to anyone. I have already posted on Facebook to 400 of my friends and family and they will never buy from here either. EXTREMELY POOR CUSTOMER SERVICE AND BAD PRODUCT.
Money kept secretly getting added to my order. I wish for once a flower site would just be honest.
Easy and uncomplicated I appreciate that!
I ordered at 830am for my daughter in middle school she got out of school normal time 330 and flowers showed up later in the day so she got them next day.
A gorgeous bouquet for a great price! Thank you FromYouFlowers.com!
Eager to see how things turnout..
Quick and easy
The handling charge was higher than I expected. I feel you should know that amount up front. Not at the end of the order.
Both arrangements did not look remotely similar to the one pictured on your website. I did call to voice my disappoinment and after talking to one rep, was transf to another and that person was able to reorder the flowers. My daughter is in the hospital in AZ and I'm in TX, I was disappointed that the card wasn't included in first delivery, honestly I could've done better putting together an arrangement. The second delivery actually looked much better, not anything like the picture, but better. I can send you pics if you'd like to see both arrangements and compare to the one you have on your site. Thank you for your time and correcting the problem.
Good just expensive for a college student
Very easy to get around wesite
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members