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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Scott A.
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September 26, 2014

Date of experience: September 26, 2014
Steve s.
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You don't give the service charge until after all the credit info has been entered even though you put a total prior to that, so after you've spent five minutes entering information you realize there's an extra $15 added to your bill. It's a scam

Date of experience: September 26, 2014
Robert S.
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September 26, 2014

Date of experience: September 26, 2014
Joan D.
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I linked to your site from AAA but never figured out how to get the AAA discount.

Date of experience: September 26, 2014
Susan C.
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It was very easy to order flowers on this website
September 26, 2014

It was very easy to order flowers on this website. I found a beautiful bouquet online as well. I opted for expedited morning delivery so we will see how this all works. Update: The flowers were not delivered the next morning which is what I requested and paid extra for. The flowers were not the same as in the photo so the overall look of the arrangement was not the same. The bouquet was small for the cost. I was quickly refunded the expedited payment fee.

Date of experience: September 26, 2014
Andy N.
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September 26, 2014

Date of experience: September 26, 2014
Cindi F.
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September 26, 2014

Date of experience: September 26, 2014
Cami X.
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I was disappointed in having to enter my payment info before I was told that it would be $14.99 shipping and handling fee so I backed out. I did receive the email for free shipping and that brought me back. I hope my Grandma will love her birthday flowers. Thank you for the free shipping.

Date of experience: September 26, 2014
Tina D.
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Pricing is misleading
September 26, 2014

Pricing is misleading.

Date of experience: September 26, 2014
Joann v.
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The flowers were not very "Fall" looking...
September 26, 2014

The flowers were not very "Fall" looking as promised a bit disappointed with the flowers delivered

Date of experience: September 26, 2014
Asifa Y.
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You didn't let me know there would be a handling charge for delivery until i put in all my credit card information. That's not right, I would have spent time elsewhere if I knew. The handling charge was very expensive as well.

Unfortunately, the delivery person left just as I got there and then when I called the florist to say he just left can you please send him back they were not very helpful. I even stated I would go to pick it up at their location that day, because I needed the flowers that day, and they still said no. Then I said I want to cancel the order, and that is when they finally helped me.

It was a frustrating experience and there was no straw bow around the glass vase.

Date of experience: September 26, 2014
jazziestmom Y.
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I had forgotten my sister's birthday and sent them chocalate covered strawberries. She called me extremely excited when she received them. 4 stars!

Date of experience: September 26, 2014
Melissa W.
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September 26, 2014

Date of experience: September 26, 2014
Viv B.
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I was very satisfied with my order and the customer service experience. The only one hiccup, was that the name of the recipient was spelt wrong.

Date of experience: September 26, 2014
Andrea G.
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September 26, 2014

Date of experience: September 26, 2014
Sue U.
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Easy and quick process to order
September 26, 2014

Easy and quick process to order. This is particularly true for repeat orders as many personal details are saved by the system and do not have to e re-entered.
Our daughter was thrilled with her congratulations balloon and flowers. Thanks once again!

Date of experience: September 26, 2014
SR M.
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The bouquet made my daughter smile
September 26, 2014

The bouquet made my daughter smile

Date of experience: September 25, 2014
Emanuel B.
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Great Service!
September 26, 2014

Great Service!

Date of experience: September 25, 2014
Stefan L.
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Better selection than most
September 26, 2014

Better selection than most

Date of experience: September 25, 2014
Oksana G.
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September 26, 2014

Date of experience: September 25, 2014