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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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These were sent to my daughter in Minnesota who had just passed her certification test. She called and also sent a picture because they were so beautiful and fresh. She said there were several buds that were going to keep it blooming for several days.
It's so easy to place an order. But I paid the expedited charge to delivery before 12pm and you delivered it at 1:45pm. The flowers were ok but I chose the deluxe and it was it sooo small I dont want to know the size of the regular one. I would never choose you again the flowers were so expensive.
Great!
So glad you offered same day delivery!
Most have free delivery,...had I known I would of ordered from a company with free delivery. To many charges on
So far so good, but i am waiting to see how and when it will be delivered so i ll be able to rate your overall service better.
Update: after receiving the product I can say everything is as promised or more. There is but one little thing that I might disregard but here it is: I ve ordered the flowers day in advance to secure timely delivery, and it did arrive within the time framework as promised, but very close to the end of office working hours. So it could have happened easily that the office was closed if it was five more minutes and surprise would be ruined. However, that did not happen! So, overall, very happy with everything.
I wish I could have written more on the card. But if the flowers are beautiful then it's all ok.
Update after delivery: The flowers delivered were not as described on the website when I ordered. I think the florist should do a better job providing as close to perfect as what the picture has shown. Otherwise don't offer it. The person who received the flowers I sent was thrilled and said they were beautiful so it all worked out. They looked to be of good quality.
Quality seems decent but price is exorbitant for the service, despite being the least expensive I could find in a short period of time. I just paid almost $50 for a balloon and a teddy bear.
The flowers were delivered a day early which was not acceptable. When I notified them, they said they would have the florist retrieve them from the recipient and re-deliver the next day, which is even worse. I emailed them not to do that, but the florist contacted the recipient anyway to arrange to retrieve them. Going from bad to worse. Finally, customer service called me, did not seem sympathetic to the issue, and then offered a credit to my account with them. As I will not use them again, this was useless. Then they offered a 20% credit back to my credit card. That was ok, better than nothing, but doesn't help my recipient get the flowers on the correct day. (The flower arrangement was also much smaller than I would expect for the "deluxe" top of the 3 choices arrangement, but that's subjective.)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members