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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Buffy N.
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It would be helpful if you showed the differences between reg, deluxe or premium on the site, so I know if it is worthwhile to upgrade.

Date of experience: October 2, 2014
Lisa L.
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The gift did not look like the photo on the web site

Date of experience: October 2, 2014
Jane S.
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October 2, 2014

Date of experience: October 2, 2014
New York
2 reviews
7 helpful votes
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Basically the outcome of your transaction with fromyouflowers will highly depend on the florist they contact with and on that florist being open and having the flowers you ordered.

They promise same day or next day delivery but all they do is send out the order to the florist and then never follow up and do not wait for a confirmation.
I ordered flowers for my MILs birthday 2 days ahead of delivery. They never showed up. They tried to call the florist but of course the florist was already closed for the evening. The next morning no one follow up with me so I called and they called the florist again - the guy told me that they will make sure to deliver that day and with a free upgrade to a bigger bouquet and that I would also receive a $15 certificate in my email. I said fine - well the flowers do not arrive again and neither does my certificate.

I called again and they said the florist is closed and could not provide any further information. I got mad and demanded a refund - to his credit this rep apologized profusely and did issue the refund.

I frantically searched for a local florist in my MILs area. The first one I came across had many options that were the same as fromyouflowers on their website. I am certain that is the florist they contract with as there is really only one other one in that area - and so I called them and they were closed for the whole week! So they do not in any way maintain a system of confirmation with their florist and do not even check if the florist can make the delivery (1800 flowers for example, did not have an option for delivery to that address for 5 days. So clearly they check who is open and who isn't).

So just do not use them. Use 1800flowers or FTD or Pro flowers - never had issue with them or call a local florist.

Date of experience: October 2, 2014
Barbara S.
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A little disappointed with the delivery
October 2, 2014

A little disappointed with the delivery. Ordered flowers on 9/30/14 requested a 10/1/14 delivery and they were delivered on 10/2/14 in the afternoon. I received a notification stating that the flowers were delivered on 10/1/14, but I just got a call from the recipient that they were just delivered this afternoon on 10/2/14. Didn't like the fact that you told me they were delivered when they weren't and not very happy with it being a day later then what was committed to.

Otherwise the flowers were beautiful and the recipient was very happy with the arrangement.

Date of experience: October 2, 2014
G W.
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First time to buy flower online
October 2, 2014

First time to buy flower online. If the recipient likes them; I'll be back.

Date of experience: October 2, 2014
Not H.
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Delivery a week early for a birthday gift is NOT a plus. You did NOT honor the delivery date I picked.

Date of experience: October 2, 2014
karen b.
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October 2, 2014

Date of experience: October 2, 2014
Fco E.
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October 2, 2014

Date of experience: October 2, 2014
karen H.
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I paid for it to be delivered before noon and it was not delivered until after 2pm.

Date of experience: October 2, 2014
Mike H.
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October 2, 2014

Date of experience: October 2, 2014
Chris X.
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October 2, 2014

Date of experience: October 2, 2014
Morry F.
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October 2, 2014

Date of experience: October 2, 2014
Daniel X.
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October 2, 2014

Date of experience: October 2, 2014
Rez Y.
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Delivery was too late
October 2, 2014

Delivery was too late.

Date of experience: October 2, 2014
John G.
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October 2, 2014

Date of experience: October 2, 2014
Darren Z.
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October 2, 2014

Date of experience: October 2, 2014
chelsea K.
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October 2, 2014

Date of experience: October 2, 2014
Tonya E.
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October 2, 2014

Date of experience: October 2, 2014
Marines L.
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So quick and easy!
October 2, 2014

So quick and easy! Now, For the delivery! The delivery was nice and flexible with switching locations. The customer service representative was a doll. The product was not exactly the one pictured. It said colors may vary but so did the vase which it did not state.THEN my words for the card were printed out and glued to the card, not written. And not even in a fitting way, the paper was longer on both sides than the card by about two inches. Not cool.

Date of experience: October 2, 2014