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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Thanks for caring! Thanks for the free shipping! I will shop here again. The balloon was missing and the carrier went back to get it. Also there were no bows in the pink flowers. Overall the service was excellent.
Great service from start to finish
AOK!
I'd like the service/handing fee to be more upfront and transparent.
The flowers my mom received looked over-loaded with greenery and not as many flowers as pictured.
I choose same day delivery and it wasn't delivered until three days later. The first day the assured me it would be delivered the next. And the next day they sent an email confirming it would be delivered and then called me at work to say they were wrong and had "falsely advertised" same day service. The flowers were beautiful, but same day shouldn't mean three days later.
I chose the basket because it said super sweet and showed all my daughter's favourites that she misses in the Uk such as kit kats, m&ms, twix, snickers, twizzlers and crunch bars. Instead all she got was 3 kit kats, 3 reeces and 5 hersheys the rest was 20 bags of chips, no nuts no popcorn. My daughter was very puzzled to receive a basket of chips as shebcalled it. Her photograph of it was exactly that, it resembled nothing like the example and only on seeing a picture of the example did she understand the meaning behind the gift. Both very disappointed.
Awesome
When my order was delivered, half the blooms were broken, the other half were dead or dying. I contacted customer service, and they sent another bouquet free of charge. Haven't received those yet, but customer service rep told me I would be refunded in full if those were not satisfactory. Woman I spoke to was very polite and very helpful.
Need to hear how the flowers actually look upon delivery
Just thought the flowers would be arranged and delivered in the vase; not in a box for the person to put together. However, she said the flowers were beatuiful and in good condition.
After my delivery not being made on time on Tuesday you then proceeded to resend the flowers and discount me 20% and reimburse me for the expedited fee. I applaud the customer service on that end.
Unfortunately the florist delivered the flowers just after the expedited time today on Thursday and my girlfriend said it looked like the flowers had been saved from Tuesday and looked pretty droopy.
I will not ever recommend using this website to anyone in fact I will recommend against using your services because clearly fromyouflowers.com is not keeping these florists accountable.
Terrible Terrible experience!
Would like to use my credit but don't see how
Wonderful site! Easy to maneuver... Will definitely be back!
It would be helpful if you showed the differences between reg, deluxe or premium on the site, so I know if it is worthwhile to upgrade.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members