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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Walter M.
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October 13, 2014

Date of experience: October 13, 2014
Michael F.
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Didn't like the service charge undisclosed till the very end. Also disliked magazine subscription.

Date of experience: October 12, 2014
Nicole J.
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October 13, 2014

Date of experience: October 12, 2014
Sharran D.
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October 13, 2014

Date of experience: October 12, 2014
James B.
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Order and checkout was simple, but after paying the "same day" fee AND the "expedited" fee for guaranteed 4hr delivery, order was OVER 24hrs late! I was told that I will be credited back the upgraded delivery fees I paid. Since the local florist is where the problem appears to have happened, I won't place all of the blame on this company. However, it IS this company's responsibility to ensure their contractors perform as promised and unfortunately for me it didn't happen.

Date of experience: October 12, 2014
Ana E.
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This is the first time I order for this website
October 13, 2014

This is the first time I order for this website. Odering it was easy, now follow up with me to see if I am happy with the delivered flowers. Thank you.
My flowers were not delivered on time, I paid extra for delivery to be NLT 12:00, they were delivered late afternoon. So that option to be guaranteed delivery before 12:00 didn't work.

Date of experience: October 12, 2014
Judith S.
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October 13, 2014

Date of experience: October 12, 2014
EDGAR Z.
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October 13, 2014

Date of experience: October 12, 2014
Gretchen K.
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October 13, 2014

Date of experience: October 12, 2014
rafael Y.
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Gooodddd
October 13, 2014

Gooodddd

Date of experience: October 12, 2014
lissette s.
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Quick and easy, love everything..
October 13, 2014

Quick and easy, love everything..

Date of experience: October 12, 2014
Fred L.
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I was surprised by the extra charges added to the price of the flowers.

Date of experience: October 12, 2014
David V.
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Would also like the option of putting in the latest time delivery for my order rather than being given the option for an up charge to ensure delivery in next 4 hours.

Date of experience: October 12, 2014
CLynne D.
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Was pleasant
October 13, 2014

Was pleasant,

Date of experience: October 12, 2014
steve Q.
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October 12, 2014

Date of experience: October 12, 2014
Kristina G.
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October 12, 2014

Date of experience: October 12, 2014
Ruth J.
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Flowers looked nothin like what I ordered
October 12, 2014

Flowers looked nothin like what I ordered. I ordered the deluxe option and the picture showed 3 sunflowers, however when delivered it only had 1 sunflower and other much cheaper flowers. I don't think it was worth the $50 I paid for.

Date of experience: October 12, 2014
dianne I.
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Quick and easy...
October 12, 2014

Quick and easy...just what I needed

Date of experience: October 12, 2014
Christine H.
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My feedback before delivery: We'll love it even more if all goes well and she gets her flowers today...and they're as beautiful as the picture suggests!:)

After delivery: excellent delivery time, but the flower bouquet looked a lot smaller than what was depicted in the photo. I am disappointed in what was delivered on a special day to my mom.

Date of experience: October 12, 2014
Tim W.
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October 12, 2014

Date of experience: October 12, 2014