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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rolando H.
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October 23, 2014

Date of experience: October 22, 2014
Vanessa O.
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October 23, 2014

Date of experience: October 22, 2014
Cindy P.
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Easy to order and quick service
October 23, 2014

Easy to order and quick service - thank you.

Date of experience: October 22, 2014
LARRY W.
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October 23, 2014

Date of experience: October 22, 2014
Lisa M.
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It was very easy to order and plants are beautiful.

Date of experience: October 22, 2014
Vince Q.
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Overall experience was great
October 23, 2014

Overall experience was great. Recipient loved the arrangement. Ill buy from this company again.

Date of experience: October 22, 2014
Jenny V.
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October 23, 2014

Date of experience: October 22, 2014
Tim U.
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October 22, 2014

Date of experience: October 22, 2014
Dr A.
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Very scanty and most unimpressive
October 22, 2014

Very scanty and most unimpressive

Date of experience: October 22, 2014
Marissa D.
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I appreciate fromyouflowers.com for the great customer service, after seeing a horrendous basket that was initially given to me. It had one apple, veggie cheese, and cheap crackers after I spent 82 dollars on what I thought would look like the photo. They decided to give me another basket with a 20% discount, saying that the quality would be better. It was only slightly better. The picture showed gourmet sausage and cheese, this second basket they gave me had chicken vienna sausage and babybel cheese. I do appreciate the fromyouflowers service, but the local florists in the area need to step up their game and give quality products that they advertise

Date of experience: October 22, 2014
Melody L.
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October 22, 2014

Date of experience: October 22, 2014
MAUREEN M.
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I DONT LIKE THE HIDDEN HANDLING FEE
October 22, 2014

I DONT LIKE THE HIDDEN HANDLING FEE. DID NOT APPEAR UNTIL I WAS FINALIZING ORDER. AND EXPEDITED FEE AUTOMATICALLY CHECKED OFF? LOUSY

Date of experience: October 22, 2014
Chris P.
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Little pricey but not unreasonable
October 22, 2014

Little pricey but not unreasonable. I appreciate the Google discount, it's a neat addition.

Date of experience: October 22, 2014
Carlos G.
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October 22, 2014

Date of experience: October 22, 2014
Carol E.
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First order
October 22, 2014

First order. The flowers and vase were absolutely beautiful. A wonderful "pick-up" for a friend with a hip fracture. I think delivery is a little steep; however, seems to be the "norm" for these kinds of services. I will order again from youflowers.com

Date of experience: October 22, 2014
Michael F.
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Great site and very easy to use
October 22, 2014

Great site and very easy to use

Date of experience: October 22, 2014
Ted H.
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Nice selection of flowers and gifts
October 22, 2014

Nice selection of flowers and gifts.
My order was delivered a day early which spoiled the surprise of my anniversary.

Date of experience: October 22, 2014
Heloisa B.
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It was easy and fast
October 22, 2014

It was easy and fast. By the pictures shown, it seems the flowers will be nice.

Date of experience: October 22, 2014
Lou M.
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Beautiful just like the picture, very pleased will purchase again.

Date of experience: October 22, 2014
Carolina S.
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This is the second time I bought from this site
October 22, 2014

This is the second time I bought from this site. The first time was awesome. This time, the gift I purchased did not come on the day it was supposed to and when I asked for a refund, I was told I could get 30% back. After 5 emails back and forth and me requesting a managers phone number, I finally got my full refund. Needless to say, I was not happy that it took that many emails to finally get a response that I'll be receiving my full refund in 1-3 business days. My husband did not get the only gift I bought for him on his birthday, maybe I should get a coupon or something so I will buy from this site more.

Date of experience: October 22, 2014