On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thanks!
GREAT!
Placed the order the night before to ensure it would be delivered and it never was. Contacted customer service via email and exchanged about three emails, never getting a clear answer as to why the flowers were not delivered and they never were delivered, even with the same day "guarantee." The flowers were still not delivered on the second day after I had placed my order. Had to call customer service and they still had no answers. Said they would call me back and never did. I had to call back and the flowers were STILL not delivered. (Placed the order Thursday night, it was now late Saturday afternoon) they then told me that since it was so late, that the flowers that were supposed to be a friday delivery were now going to be a Monday delivery, still with no explanation as to why. I cancelled it and will never use this service again.
Mom was so excited to receive her bouquet after her surgery. Thank you
Thank you!
I paid extra to have my order delivered before 12pm and that didn't happen. The flowers were smaller than I thought for the price.
Would like to know the service/handling cost before I have to put in all my credit card info
The pricing on your webpage was very tricky. When you guys put signs, 10$, same day delivery, save, this and that, and when at the end after I purchased a $40 product I am paying almost double of the initial price. So for that reason i rated you as 1 star and not recommend you for further events.
Plus I order a flower delivery and NOT flower in a box delivery!
This was a very special occasion. One year anniversary and I order flowers delivery for 3 days in a row.
Very disappointed with the last delivery (wednesday Oct, 22nd) when I was notified that it came in a box, different than the first 2 delivered on monday and tuesday. If I'm paying an extra fee of $14.95 for what you called "We have a service charge which is standard on all orders of $14.99. The service charge covers the cost of any extra delivery fees, processing of the order, locating florists in the area requested or shipping it directly from our preferred grower, and to ensure your complete satisfaction." and there's NO satisfaction on my side. I mentioned before and I will mention again, you lost a costumer and I'll not refer you guys to anyone I know. Have a great day!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members