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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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jess V.
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Shipping charges should be shown up front before the checkout process, very reasonably priced. Was unable to have flowers delivered on the date I requested so I got a free upgrade to a larger bouquet great save to what could've made me very disappointed

Date of experience: October 25, 2014
miriam q.
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October 26, 2014

Date of experience: October 25, 2014
Karen G.
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October 26, 2014

Date of experience: October 25, 2014
Theresa C.
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The site was so user friendly and the processing was quick.

Date of experience: October 25, 2014
Lois E.
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I hope this is delivered today, as expected
October 26, 2014

I hope this is delivered today, as expected. I was a little surprised to see an additional charge of $2.99 to be delivered same day, when it is advertised as Same Day.

The product my sister received was not same as the picture of the "DAISIES" with the pumpkin that I ordered. Someone should have called me to tell me that it would be different than what I ordered. It doesn't look like it at all!

I called to see when it would be delivered, because I talked to my sister at 5:00 p.m. and she hadn't received it yet. Customer service called the florist and they said it would be delivered before 6:00 p.m. It was delivered at 6:40 p.m.

I really don't think I will use this online florist again.

Date of experience: October 25, 2014
Alyson W.
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Very easy process and the deals you offer make me want to shop more! Thank you!

Date of experience: October 25, 2014
Loto E.
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My boyfriend was pleased with the flowers
October 26, 2014

My boyfriend was pleased with the flowers.

Date of experience: October 25, 2014
customer B.
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Easy & fast
October 26, 2014

Easy & fast

Date of experience: October 25, 2014
Elaine L.
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You guys were great!
October 26, 2014

You guys were great! Order was delivered on time and the flowers looked like the ones in the picture. ThANK YOU

Date of experience: October 25, 2014
Terrilynn R.
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Easy and nice choices
October 26, 2014

Easy and nice choices - but I was a bit surprised at the end with the $15. S/H which was not mentioned clearly earlier in the process.

Date of experience: October 25, 2014
Tabitha E.
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October 26, 2014

Date of experience: October 25, 2014
martin H.
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October 26, 2014

Date of experience: October 25, 2014
Monica H.
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Would definitely use them again
October 26, 2014

Would definitely use them again.

Date of experience: October 25, 2014
Carol M.
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We ordered birthday flowers for our daughter at 10 am for same day delivery, and they were delivered about 4:45 pm. The website was quick and easy. The order was perfect. Smiles all around.

Date of experience: October 25, 2014
Melissa L.
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Quick and seamless order processing; delivery not on time; delivered a day late for my mothers 92nd birthday

Date of experience: October 25, 2014
Iris B.
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October 25, 2014

Date of experience: October 25, 2014
patricia Q.
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We expect the flowers will be as advertised!
October 25, 2014

We expect the flowers will be as advertised!

Date of experience: October 25, 2014
mirna B.
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Delivery same day didn't happen..
October 25, 2014

Delivery same day didn't happen. It was next day

Date of experience: October 25, 2014
Jennie B.
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I thought I ordered in balloon bouquet had both Mylar and latex balloons but when the person received his bouquet it was only Mylar balloons. They did add a mug so that was really nice but I thought there was more balloons in my order.

Date of experience: October 25, 2014
stacy G.
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October 25, 2014

Date of experience: October 25, 2014