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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very good variety of items and the timing was perfect. It artived 3 hours after submitting order and it definitely put a smile on the receivers face. Thank you.
WISH SERVICE AND HANDING WAS LESS
When received flowers - didn't get balloon that was order - no ribbon on vase - writing on card couldn't be read or know who is was from - not a good them for a Get Well wish
Easy and convenient...
From You Flowers website is one of the best, the transactions are quick and easy. However, my most recent experience on the delivery of my purchase was another matter entirely. It was a sympathy product, delivered on time, but far from what a sympathy product should look like. The bright colored ribbons looked like something for a child's birthday party, not something for a funeral. Where the basket/planter should have been filled with greenery, the florist chose to fill it with so much ribbon, it looked like a scarf. My recipients sent me a cellphone photo. Customer Service was polite, but they should have been after what happened and the 53 minutes on the phone with them trying to get a resolution. They refused to make the florist do anything to compensate for the silly, laughable, horrible presentation. I doubt that I will continue to be a Preferred Customer.
Fast. Easy. Convienent
The flowers were lovely, but I was not happy with the delivery service. I placed my order before 3pm for same day delivery, only to be called later on and tole they had no one to deliver the flowers and that they would be delivered the next day. I don't think they should promise what the can't do, and I was charged $14.99 delivery charge. I don't know if I will use your service again. Angela Manetta
Thank u!
I'm out of state- trust all was well with my order!
Overall experience was awful, I did not get my money's worth. The picture on the website is completely different that what was received. Very dissapointed.
I was very pleased with the flower arrangement. I sent sympathy flowers to our son and daughter in law in another state. They said the flowers were adorable, fresh and beautiful. I received a photo also of the flowers and was very pleased. I have ordered before and will order again. The flowers are always perfect in every way.
We wanted a gift for 83 year old father in law. After receiving his food gift basket he said, "At my age I don't need much, but I am enjoying this. Your mother in law is helping enjoy the gift, too." We made sure to increase the amount of chocolate in the basket.
Easy and quick
The web site is very easy to navigate and order from. I spoke with a representative in customer service, and she was fabulous. My only suggestion would be to create an FAQ section; my reason for calling customer service was to see what the latest delivery time is for standard delivery to a residence...something that might've been answered in a FAQ section.
We will see how flowers arrive --- before I give final eval :) But so far, all is good! Thank you.
Flowers DID arrive on time and from the photos, they were exactly like the picture. Thank you
The price was too high for the kind of flowers the florists chose.
Thanks for the free shipping!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members