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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Flowers are beautiful on-site, but fairly frustrated, in general, with the service/handling fee PLUS a same day fee. $18?
I spent extra money to get a deluxe arrangement for an employee of mine who had been hospitalized - the total bill with delivery was nearly $60.00. I went over to visit her after she returned home and saw the arrangement - it was so small and the flowers were already wilting (this was on the day the arrangement was delivered). I was so embarassed as these flowers were from an entire department of people. I called customer service to complain an after being put on hold for nearly 10 minutes the line was disconnected. I will not be ordering from here again.
I have ordered several times and had great service. This time I needed two arrangements sent two places and paid for specific time and date and they were not delivered in a timely manner. The flowers I needed were not delivered until the next day.
But once all were delivered the flowers are beautiful and all recipients were pleased.
What a fantastic surprise for my wife when we opened the hotel door and she saw the flowers on the table. Made a great start to our anniversary weekend.
Easy to navigate.
Good service & follow up
I was surprised to find your website online when I was looking for flowers that needed to be delivered quickly. I have used FTD in the past and been disappointed by their expensive rates and service. Fromyouflowers.com provided the exact service I was looking for, at a reasonable rate. The options for same day/weekend deliveries were a bit confusing & I may have over-paid in these categories, but the end result of having my order delivered on time was worth it.
Was easy and timing was just perfect!
Fee's should be listed up front before credit info is taken. I initially dropped the order after seeing the additional fees. You sent me an email stating the handling/delivery fee would be waived if I placed the order. Could have saved a lot of time on this keyboard had you given it to me straight up.
Not showing the service fee until the very end felt a bit sneaky. The recipient said the flowers were gorgeous, at least. Next day delivery was appreciated.
Order process and coupon application was easy.
Awesome easy and fast love it, thanks
This was sent to my mother for her birthday. It arrived on the requested day. My mother was very pleased with the arrangement. I have been pleased with ordering from you flowers. Com
Service Handling Fee is a little high, however, this was everywhere. When I called to check the status of my delivery the customer service was unbelievable for todays norm. My mother loved the display and they delivered early, what a great surprise! I would highly recommend this company and thank them for their service.
The arrangement actually delivered bore very little relationship to the item advertised. The arrangement contained much fewer flowers and looked like a 6 year old threw it together. I was extremely disappointed. Furthermore, I was surprised to see an additional $14 handling fee prominently displayed AFTER I placed my order. I don't believe I was informed of this charge before, and if I was, it was certainly not prominently displayed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members