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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Eileen D.
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Easy to do an order, and a great variety of products. The timing of the delivery was right, and the item was well received by the recipient.

Date of experience: October 27, 2014
Eric C.
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October 27, 2014

Date of experience: October 27, 2014
Dorothy L.
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There are certainly a lot of steps that could be eliminated.

Date of experience: October 27, 2014
Pamela W.
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Delivery charge is ridiculous
October 27, 2014

Delivery charge is ridiculous. Flowers are beautiful!

Date of experience: October 27, 2014
Yvette N.
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My mother LOVED the flower arrangement
October 27, 2014

My mother LOVED the flower arrangement

Date of experience: October 27, 2014
Alana J.
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Reviewing order-everytime I order from fromyouflowers.com after reviewing my order, I am UNABLE To go back to the particular item and add or change something. You only allow delivery or billing edits.after the FACT you already have the credit card no. And have totaled the order! Whats YOUR idea of REVIEWING THE ORDER? Shouldn't the buyer be able to make simple changes without having to start from point #1. You should be allowed to review and edit the items to make changes if needed. Otherwise the bouquets I Have ordered have been beautiful snd of good quality.

Date of experience: October 27, 2014
Kathy P.
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October 27, 2014

Date of experience: October 27, 2014
JOY N.
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October 27, 2014

Date of experience: October 27, 2014
Mary H.
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Fast and easy!
October 27, 2014

Fast and easy!

Date of experience: October 27, 2014
Colleen Z.
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I ordered late in the day so it didn't arrive the same day as promised but came the next day, so not a huge deal. I would still use it.

Date of experience: October 27, 2014
Becky B.
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Disappointed to have to pay extra for same day delivery when ordering before 8 am.

Date of experience: October 27, 2014
Donna D.
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You should have a button that you can go back and change the card if you realize you have made an error

I am so mad at you for your gross incompetence! I had lined up the delivery date for November 7, the day before their dinner party. You delivered them the day I ordered them. Now I have to send flowers again, but I wont be using your site.

Date of experience: October 27, 2014
MSK L.
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October 27, 2014

Date of experience: October 27, 2014
Sue B.
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October 27, 2014

Date of experience: October 27, 2014
Barbara L.
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October 27, 2014

Date of experience: October 27, 2014
Antonia Y.
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Very please
October 27, 2014

Very please. Even though I had some corrections to make, customer service were very nice to help me and were able to correct my mistake.

Thanks

Date of experience: October 27, 2014
Joe M.
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October 27, 2014

Date of experience: October 27, 2014
DW V.
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October 27, 2014

Date of experience: October 27, 2014
Luis H.
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Hidden costs (service/handling), that is cheating for me, and also why you charge for weekend delivery?

Date of experience: October 27, 2014
Christina Q.
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October 27, 2014

Date of experience: October 27, 2014