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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kimberly I.
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So far so good
October 28, 2014

So far so good. Proof will be in delivery time & product!

My girlfriend did send me a photo of the flowers & they looked great in the pic but should for $100! Still have to check on delivery time tho.

Date of experience: October 27, 2014
MARGARET B.
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The arrangement was really puny, like it should have cost 15.00, not what I paid for it. Like a total of 6 flowers.

Date of experience: October 27, 2014
Lynne J.
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Would like selection with 3 roses and greens and did not find simple arrangements like that

Date of experience: October 27, 2014
Lori V.
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Quick easy shopping
October 28, 2014

Quick easy shopping. Thank you

Date of experience: October 27, 2014
Michigan
4 reviews
43 helpful votes
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There are so many bad reviews for this site... I don't get it. I purchased flowers from here for my mom's birthday and the flowers were absolutely GORGEOUS! I highly recommend! :)

Ordered flowers, 5 ballons, and a box of chocolates!
Date of experience: October 27, 2014
Joan X.
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First time user
October 28, 2014

First time user - if flowers arrive on time and in good condition you can consider me a new customer.
Flowers were supposed to be delivered on 10/26. At 2 PM I received a phone call that they would not be able to be delievered that day. Now mind you this is 2 PM and most places still have a few more hours but no, these were not going to be delivered. This was a day that I chose and that was on the list of days for delivery. I feel it was a come on to get business and there never was intention to deliver on that day. This person receiving the flowers is very sick and I feared she would perhaps not ever see the flowers. I could have looked further and found someone who would deliver on that day. I wanted to cancel and get a refund but the phone rep talked me into waiting for an "upgrade" to be delivered on 10/27. I received an email that they were delivered today. Have not spoken to the family to see what shape they were in but I am not expecting much after all this. I do not live in the area so I was going into this blind. I guess this is what happens when you take a chance. I know I will not return to your business again after this. And I am assuming this will not be printed on your reviews.
Joan Cunningham

Date of experience: October 27, 2014
maggie b.
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Website is easy to use, flowers well-priced
October 28, 2014

Website is easy to use, flowers well-priced. Delivery on time to a very difficult address. Thumbs up!

Date of experience: October 27, 2014
Aaron X.
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I have used From You Flowers before & for the most part have been very satisfied. I know what you see online may not be exactly what you receive because if the availability of what the florist have in your area. I would use this site again.

Date of experience: October 27, 2014
Cindy S.
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...
October 28, 2014

Date of experience: October 27, 2014
marianne P.
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Easy to use
October 27, 2014

Easy to use

Date of experience: October 27, 2014
jimmy P.
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I paid for a 1200 oclock delivery did not get delivered until 230 -300 had to call customer service twice after i call in the first time your customer service was unable to reach the company that was task to deliver i never recieved a call back from customer service waited over two hours an i had to call customer service again an they still was unable to contact the company for delivery very dissatisfied

Date of experience: October 27, 2014
Ann C.
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The bride and groom who received the flowers said they were beautiful.

Date of experience: October 27, 2014
Gail D.
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...
October 27, 2014

Date of experience: October 27, 2014
Liz T.
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...
October 27, 2014

Date of experience: October 27, 2014
Kim D.
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I paid extra for delivery on that day that I ordered and it was delivered two days later. Customer service was very attentive to my concerns about the late delivery and the flowers were delivered today. I was apologized to at least five times which was really all I wanted. I just wish they would have arrived on Saturday as I had planned. I will order from you again.

Date of experience: October 27, 2014
Wilma C.
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So far so good
October 27, 2014

So far so good. Prices are very reasonable. I will have to see what is delivered and when.

Date of experience: October 27, 2014
chris s.
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Please deliver on time!
October 27, 2014

Please deliver on time!

Date of experience: October 27, 2014
Christine D.
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I had difficulty trying to add to my order or use coupon that was sent for ten dollars off. I wanted to add flowers and every time I tried, it made me start all over again. Didn't want to have to do that. When it arrived it was much smaller than the picture. Actually, rather embarrassing. Looked nothing like the picture. I did use a coupon code, so I did not spend that much, but I expected to receive what I ordered. I am sure since it was outsourced, the coupon was not taken into consideration for the price of the dish garden.

Date of experience: October 27, 2014
Kim N.
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Ordered from UK and needing clarification, called and spoke to Kathy who was very sweet and helpful! Great service. The flowers were for a Broadway opening night for my close friend and she tells me they are gorgeous...so thankyou!

Date of experience: October 27, 2014
Mike K.
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I saw a picture of the flowers I sent and it doesn't look like what I was supposed to get...The Lilly's were wilted and there were no purple wax flowers...Which there was supposed to be...Disappointed

Date of experience: October 27, 2014