On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I feel you have hidden cost's that should be provided before checking out of PayPal. I went from YOUR advertised price of $49.00 to $67.97. I will NOT do business with you again and will inform my friends and family of the hidden cost's. The final nail in the coffin was that I paid for guaranteed delivery time and your company did not deliver when promised. The florist did NOT deliver to the flowers to the person but left them in another department of the Hospital. I believe this should be reported to BBB. Signed, dissatisfied customer. You did refund part of my order yet I am still not satisfied with your service. As stated above I will NOT do business with you again.
Thank you
The web site is very user friendly with a wide variety of flowers to choose from. I am a very satisfied customer, & would recommend to family & friends.
I WAS OFFERED FREE NO SERVICE CHARGE IF I CAME BACK AND COMPLETED MY ORDER. THIS IS MISLEADING AS YOU THEN TOOK AWAY THE $10 DISCOUNT ON THE ARRANGEMENT SO I NETTED ONLY A $5. SAVINGS. I WOULD SUGGEST YOU JUST BE HONEST ABOUT THE VALUE UPFRONT.
UPDATE: THE FLOWERS/ ARRANGEMENT LOOKED CHEAP. I OPTED FOR THE FLORIST SELECTION THINKING HE/ SHE WOULD MAKE A PRETTY ARRANGEMENT. IT LOOKS LIKE I STOPPED BY THE GROCERY STOP AND PAID $14.99 FOR AN ARRANGEMENT. THE VASE, RIBBON, FLOWERS JUST CHEAP. I'M EMBARRASSED.
Easy online shopping
Why isnt the handling charge shown upfront?
The flowers arrived and they looked beautiful. I was a bit dubious sending them on line as I am I the UK and didn't know what to expect. My friend sent me a photo. They are gorgeous.
I liked the selection and price
I was very pleased I was sent a coupon for free shipping. I would gladly purchase from your company again.
Always great just don't like the extra $14 handling fee... very misleading.
The flowers were NOT like the picture and there was NOT 1 LILLY
Flowers were beautiful! Thank you!
Web site is very slow and somewhat cumbersome otherwise good experience.
Its great, on the billing part after the delivery it would be great if you had an option for overseas residents.
Lots of variety to choose from. All links work! Fast and easy. Thanks!
I did not get what I asked for and I bought the largest one. It was tiny.
Easy website to navigate through. I think I will use them again. I had to call customer service to resolve an issue, I was very satisfied with how it was handed.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members