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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I liked the free shipping discount after I closed the order and decided that the handling fee was equal to 50% of the flowers arrangement. But you originally lost a star by negating the other discount that the arrangement originally had. The flower arrangement is lovely.
Easy ordering, order arrived on time plus a great price. Can't ask for much more! :)
The flower arrangement delivered did not look like the picture on the web site. It was supposed to have yellow and orange roses
Very simple service. Straight-forward and welcoming format. Plenty to choose from and definitely something for every occasion.
Very easy process to order flowers at the last minute. Quite a selection to choose from and quick to complete process. Will order again if/when I need to buy flowers.
I wasnt ordering flowers since the shipping fees were higher than the flowers. I got an email that they were waiving the shipping fees. So I ordered the flowers hopefully I will be pleased and will continue ordering in the future. That was nice of them to allow me to try them.
You guys false advertise. I had to try and place my order several times, because i picked a certain one, thinking it was the sale price that was advertised, but when i got to check out, the price was jacked up to the original price. Bs!
I ordered a gift basket for my wife's birthday. I needed it deliver the next day... Fromyouflowers.com was willing to deliver when I needed it and when competitors would not.
My overall experience was great. However, I did order and pay for two balloons to be delivered with the gift basket. The balloons never made it, for which I was slightly disappointed. That being said, I contacted customer support concerning the missing balloons and they refunded the charge for them with very little hassle. Which as a customer, I really appreciated.
My wife really like the gift basket, by the way. She didn't miss the balloons one bit...
Switch and bait on the pricing...you gave the discount and then doubled what you took off in the processing fees. So why lie about a discount
Good pricing, quick response. Will use again.
It is nice to be able to use a local florist when you need to send something to your child in college so far away.
Unfortunately they were unable to send the flowers on the day I requested due to the time that I placed the order but it was upgraded and delivered the next day and my daughter was very happy with the arrangement. Thank you for your quick service.
All was wonderful a great service - the flowers were delivered a day early which worked well as daughter was at home!
Overall wife was happy so all is great thanks!
The added $14.99 Service/Handling Fee seems excessive and made me feel a little bit as if I'd been scammed. Since I'm ordering these flowers for my Dad's 80th birthday, I went ahead and made the purchase, but I'm disappointed that the price listed for the bouquet is so far from my actual bottom line cost.
You didn't spell my cousin's name correctly. Sort of ruins a birthday surprise when your name is wrong!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members