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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I live abroad. The billing information doesn't have that option... It would be nice to have that chance when you write your billing information etc.
Great customer service and delivery!
I picked the arrangement because of the particular flower (spider mums), but when it arrived it didn't have those flowers...I was very disappointed! The flowers were supposed to be delivered on Friday (I had planned it this way), but they were delivered on Thursday in the middle of the afternoon. They were delivered to my neighbor, who did bring them over for me, but I really hadn't wanted to involve my neighbor in this transaction! :(
Then I had to rearrange them...they look like they had really been put together in a hurry and not very well.
The vase wasn't what was shown in the picture...again I picked because it was different...but didn't get that either.
When I called customer service, they were nice, but all I get is a gift certificate for a partial refund and excuses for the floral company...and now I am supposed to take another chance to use the gift certificate!?! Really?!? How stupid do you think people are?
I doubt I will ever use it when I get it, because I'll order from somewhere that represents their products accurately and sends them on the correct dates! Makes me really regret straying from the old tried and true companies! Very sad!
So far so good - quick and easy and one of the only spots I could find to deliver to Traverse City!
Well, it turned out that my flowers could not be delivered on the day I ordered them for (Sunday), but I got a very prompt and polite call from customer service with an offer to deliver them as soon as possible on the following day with a note of apology and a complimentary upgrade on the bouquet. The flowers came through beautifully and I was very happy with the experience.
Awsome.
Although the ordering price was reasonable...the service charge was NOT
Everything from beginning to del;ivery went perfect.
The product was as advertised and the service was friendly and professionally done.
Easy to do on my iPad. The recipient of the flowers was pleased with the arrangement, said it was beautiful.
Nothing to say
Fast & easy site to navigate. Looking forward to hearing about the quality of the flowers and the timeliness of the delivery!
Site is easy to use there's and lots to choose from.
Thanks, they didn't look as good as the photo, i clicked on the $10 off a second order and placed one for delivery end of november but as i finalized i realised that you did not give the $10 off second order. I will be there when they arrive so it will be intereting to see in person what they look like.
I've used it a few times in the past and never been disappointed yet. Quick and easy. Only problem this time was it couldn't be delivered when I wanted it there, even with the purchase of expedited delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members