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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Audrey d.
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Great customer service!
November 5, 2014

Great customer service! I was able to change my delivery date with out any hassle.

Date of experience: November 4, 2014
Cynthia X.
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Prices are wonderful
November 5, 2014

Prices are wonderful. The only glitch was that the site didn't have enough cities listed to choose from.

Date of experience: November 4, 2014
db R.
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Needed to call for information
November 5, 2014

Needed to call for information. Quick response and very helpful.
Was disappointed that my second order that I thought I would get a $10 discount did not come through. I may have read things incorrectly and I did things late at night when I had the time. I thought I would get a $10 discount and called customer service a second time. I was told I would get a $10 discount or the 20% discount that I got on the flowers. (Total of the 20% was $15 so I guess I shouldn't complain.
Both people I sent the flowers to absolutely loved them!
Overall it was a good experience.

Date of experience: November 4, 2014
Dana E.
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Delivery was on time however the quality of the flowers where terrible. Did not look at all like the picture! The bouquet I ordered was "puny" compared to the picture. Very disappointed!

Date of experience: November 4, 2014
Cindi V.
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Beautiful Flowers!
November 5, 2014

Beautiful Flowers!

Date of experience: November 4, 2014
Nick M.
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The flowers were a little more expensive than I wanted to pay. Not to mention, they got delivered later than 5pm, which was later than the guaranteed time. I do not think I'll ever come back here.

Date of experience: November 4, 2014
Amos M.
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November 5, 2014

Date of experience: November 4, 2014
Johnathan S.
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November 5, 2014

Date of experience: November 4, 2014
Teresa G.
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The flowers were nothing like what I ordered
November 5, 2014

The flowers were nothing like what I ordered. It was a grocery store bouquet with wilty flowers and they were supposed to re deliver and did not. Then they were to credit back my account and I still have it received my credit!

Date of experience: November 4, 2014
Mary F.
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November 5, 2014

Date of experience: November 4, 2014
Cristina M.
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Was shocked at the shipping & handling charges, but really wanted to place the order. I used the site in the past & my Aunt was pleased with the service & the flowers, so I decided to use the site again. My best friend was also pleased with her order.

Date of experience: November 4, 2014
David U.
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November 5, 2014

Date of experience: November 4, 2014
HK O.
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Always great and with such ease!
November 5, 2014

Always great and with such ease!

Date of experience: November 4, 2014
Mindy W.
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November 5, 2014

Date of experience: November 4, 2014
marilyn b.
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Happy with selections and prices
November 5, 2014

Happy with selections and prices

Date of experience: November 4, 2014
Linda M.
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November 4, 2014

Date of experience: November 4, 2014
Kathi A.
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Wonderful prices and easy online ordering!
November 4, 2014

Wonderful prices and easy online ordering!
Will absolutely order from you again!
Thanks for making my Mom's birthday special ~

Also ~ My Mother LOVED the flowers!
Thank you SO MUCH!
You will be my "go to" florist from NOW ON :) !

Date of experience: November 4, 2014
Joihn S.
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If they get there today I will be very content
November 4, 2014

If they get there today I will be very content.

Date of experience: November 4, 2014
Frantz Q.
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November 4, 2014

Date of experience: November 4, 2014
molly Y.
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November 4, 2014

Date of experience: November 4, 2014