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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers were ordered at 9:56am and weren't delivered til after 6pm. Residential delivery was supposed to be by 6pm. Overall, I am not pleased with my experience with fromyouflowers.com
Thank you for offering great variety with an immediate discount. Reciepiant stated they were "beautiful", and asked me how to save Azalea's. I quickly sought out internet help on this part. Thank you much. JH
Was unaware of service/handling fee.
My flowers were not delivered the day i paid for but customer service refunded me $2.99 and supposively left a voicemail of apology to the recipient. Plus my flower areangement got upgraded. Also, the balloon in the picture was not the balloon delivered but the balloon did say 'get well' like i had liked so that was fine. Overall, not the BEST experience, but my flowers were eventually delivered and they brought some excitement and that's all i needed them to do.!
Expensive, but easy. Thanks
Quick and easy and very convenient
I tried this new company. My overall experience was very exceptional.
My only criticizem is that if a florist does not deliver on a Sunday, or any other day / date, then it should be specified clearly. Ok had chosen a Sunday for delivery but was somehow routed to a florist who doesn't deliver on Sundays. They promptly called me the next day and apologized and offered to upgrade me for the same price and gave me a credit to use for a future delivery.
Surprised by the $14.99 service/handling fee that was not apparent until the very last screen when changing your order is unlikely.
I am disappointed in the gift I sent. The bouquet I ordered had stargazer lilies, roses, and other little white daisies. The bouquet that was delivered had stargazer lilies with carnations... no roses. Carnations are a very inexpensive flower; I felt as thought I sent something cheap to someone who just lost their daughter. Also, the ribbon was supposed to be burlap. The overall arrangement looked messy and unorganized... nothing like the photo. I'm not sure what local florist filled the order in New Braunfels, but I am not happy.
I have a photo of the arrangement if you want me to provide it later.
I did, however, send an arrangement to my daughter recently in Lewisville, TX, and it was beautiful and almost exactly like the picture.
Thank you,
Jan Schmidt
My sister loved them!'Thank you, Marilyn
Hope the flowers are as lovely as your web-site
Great customer service! I was able to change my delivery date with out any hassle.
Prices are wonderful. The only glitch was that the site didn't have enough cities listed to choose from.
Needed to call for information. Quick response and very helpful.
Was disappointed that my second order that I thought I would get a $10 discount did not come through. I may have read things incorrectly and I did things late at night when I had the time. I thought I would get a $10 discount and called customer service a second time. I was told I would get a $10 discount or the 20% discount that I got on the flowers. (Total of the 20% was $15 so I guess I shouldn't complain.
Both people I sent the flowers to absolutely loved them!
Overall it was a good experience.
Delivery was on time however the quality of the flowers where terrible. Did not look at all like the picture! The bouquet I ordered was "puny" compared to the picture. Very disappointed!
Beautiful Flowers!
The flowers were a little more expensive than I wanted to pay. Not to mention, they got delivered later than 5pm, which was later than the guaranteed time. I do not think I'll ever come back here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members