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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tom W.
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I would appreciate some coupons?
November 6, 2014

I would appreciate some coupons? I paid extra for same day delivery. I was contacted and told this would not happen because the shop was out of the type of flower I ordered. I got a free upgrade for the one day delay. Process did not work as planned, the upgrade was nice but I still paid the up charge for same day delivery. Disappointed with the service.

Date of experience: November 6, 2014
Kerri Y.
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November 6, 2014

Date of experience: November 6, 2014
Sue S.
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November 6, 2014

Date of experience: November 6, 2014
Cynthia V.
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My daughter in law loved everything about the bouquet. Thank You so much!

Date of experience: November 6, 2014
Rob E.
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November 6, 2014

Date of experience: November 6, 2014
Courtney A.
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November 6, 2014

Date of experience: November 6, 2014
Melanie W.
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Website was easy, price was fine
November 6, 2014

Website was easy, price was fine. I ordered a florist choice bouquet and the flowers that were delivered were pitiful and cheap. Will definitely not ordered unspecified flowers ever again.

Date of experience: November 6, 2014
Kathleen A.
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November 6, 2014

Date of experience: November 6, 2014
becky O.
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I specifically ordered a premium bouquet since what it was described as being a larger bouquet. I paid extra to have the flowers delivered by 11am. By 11:30 the flowers still had not arrived. Called around 12 to ask were the flowers were they stated they were delivered at 11:55. Checked to see if they had arrived and that wasnot true. Did not arrive till 12:15. The bouquet was so small and I was a bit upset that the overall price I was charged almost $66 total for a premium bouquet only got me 6 lilies 4 carnations and 3 roses. And the lilies weren't even fresh. One day later the petals have fallen off almost all the flowers.

Date of experience: November 6, 2014
Michael H.
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I ordered flowers for my friend's birthday and paid extra for same day delivery. I received a confirmation email and was told everything was set. They didn't deliver the flowers to the next day at the close of business and did not deliver them to my friend's office. They did call to apologize and said they would refund money but so far nothing. This was nothing but disappointing.

Date of experience: November 6, 2014
Joel M.
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Order was wrong
November 6, 2014

Order was wrong. Then received 2nd time wrong and late. Price to high. Order looked nothing like picture. Will never use this service again

Date of experience: November 6, 2014
Ann O.
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I found the plant to be too small
November 6, 2014

I found the plant to be too small. I was embarrassed

Date of experience: November 6, 2014
Matthew L.
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Quick and easy!
November 6, 2014

Quick and easy! Prices seem on par with everyone else but offered same-day in a location others could not.

Date of experience: November 6, 2014
Kathleen H.
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I did not see the " service and handling"...
November 6, 2014

I did not see the " service and handling" fee until payment time. $14.99 is a ridiculous amount since there is already a big mark up in the price of the items --on sale for $27.99 for one mylar balloon and a teddy bear is more than plenty to pay. I sure hope the teddy bear is of decent quality- i will know tomorrow!

The stuffed animal was not as pictured- supposed to be a teddy bear-- but it was some other sort of animal- cute but I wanted a teddy bear as ordered.

Date of experience: November 6, 2014
Cindy H.
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November 6, 2014

Date of experience: November 6, 2014
Scott S.
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Thank you
November 6, 2014

Thank you. But I ordered and paid for a balloon that was never delivered. Everything else was great.

Date of experience: November 6, 2014
cathy s.
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November 6, 2014

Date of experience: November 6, 2014
Wanda C.
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Had a little trouble ordering..
November 6, 2014

Had a little trouble ordering.waiting to see the finish product.

Saw the finish product...I'm very pleased! :)

Date of experience: November 6, 2014
Timothy C.
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You delivered the flowers over 24 hours late
November 6, 2014

You delivered the flowers over 24 hours late. I had to call 3 times to get the flowers delivered. I appreciate the discount and larger order but wouldn't have ordered if I knew it would have these issues.

Date of experience: November 6, 2014
Pamela Q.
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November 6, 2014

Date of experience: November 6, 2014