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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Diego B.
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Honestly, everything went great and arrived without a problem. My girlfriend was suprised and loved the flowers!

Date of experience: November 11, 2014
K A.
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Had a problem with the appearance of flowers delivered; but customer service responded quickly with an apology, partial credit and gift certificate.

Date of experience: November 11, 2014
Kira N.
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November 11, 2014

Date of experience: November 11, 2014
Faith O.
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The experience was good except knowing the service and handling fees earlier in the checkout process would have been preferred.

Date of experience: November 11, 2014
Gail K.
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I ordered flowers with a Pumpkin vase for my sister
November 11, 2014

I ordered flowers with a Pumpkin vase for my sister. The vase was great, she really liked it. She sent me a picture of the arrangement. I ordered the deluxe version and it did not have the some of the types of flowers that were pictured. I called customer service and said the florist that made up the arrangement, did not include 2 kinds of flowers pictured, in my order. There was no hassle from this company. They had another arrangement sent with a much better bouquet of flowers in a different orange vase. My sister again sent me a picture. I was satisfied with the second arrangement. I will use this company again for sending flowers as a gift. Thank you "from you flowers".

Date of experience: November 11, 2014
Arlene Y.
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Actually i paid for expedited delivery which was to reach the recipient before 12 noon, and it wasn't delivered until 4:30pm. I am very dissatisfied being a first time customer. And i will like back my expedited refund ASAP.

Thank You

Date of experience: November 11, 2014
Taulant B.
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Flowers were really late...
November 11, 2014

Flowers were really late...contacted customer service to check what was taking so long they said not too worry the flowers will be delivered within the time frame they were ordered for...flowers finally came hours after when my girlfriend was not home anymore and dident get to see them until midnight!

Date of experience: November 11, 2014
J S.
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The order was very easy to place
November 11, 2014

The order was very easy to place

Date of experience: November 11, 2014
PP Q.
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Overall great experience
November 11, 2014

Overall great experience. Flowers were delivered the next day on time. Quality of the flowers for the price was very good.

Date of experience: November 11, 2014
Martha E.
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This was the second time I paid for same day delivery and it was messed up. The flowers were delivered 3 days later and wilted from the florist that they came from. It was a very stressful experience. I believe it was the vendor that was used that was just horrible. I will NOT use this again.

Date of experience: November 10, 2014
Kay M.
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Wouldn't take my visa card but had no problem with discover

Date of experience: November 10, 2014
cab R.
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The shipping and handling fees should be shown up front. The delivery was one day late. Luckily, it was OK because I sent them early. I received a complimentary upgrade, which was nice. I think I would have preferred free shipping instead.

Date of experience: November 10, 2014
Mirna S.
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I sent flowers to my sister and will take picture and post it. Service on line was simple and fast, the only down fall of this was the time they said it would be delivered... I paid extra for the service and the flowers were delivered 2 hrs late.

Date of experience: November 10, 2014
Al M.
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Great deals and easy to use website
November 11, 2014

Great deals and easy to use website.

Date of experience: November 10, 2014
Shelley W.
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The picture posted online when ordering had more lilac flowers and white lilies (which are both my mother's favorites), but the local florist did not have white lilies, and none of the flowers that were sent were lilac or purple in color. My mother was happy with the arrangement that she received (she did not know that my intentions were for her to get her favorite color and flower; she just knows I had flowers sent) so I do appreciate them arriving in time for her birthday.
I reviewed another site first, but they would not deliver same day to my mom for her birthday. Checked your site... and you do! Was so glad I found you and your prices were great!

Date of experience: November 10, 2014
meagan U.
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November 11, 2014

Date of experience: November 10, 2014
Patricia B.
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The web site is easy to explore
November 11, 2014

The web site is easy to explore. Images and explanations are great. This will be delivered to my sister who lives a few states away so I will await her comments when it gets delivered. I am hoping they will be as positive as this shopping experience was.
My sister received her fruit basket on time and was thoroughly pleased with it!

Date of experience: November 10, 2014
Eufemia T.
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November 11, 2014

Date of experience: November 10, 2014
peggy P.
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November 11, 2014

Date of experience: November 10, 2014
Donna E.
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Easy website
November 11, 2014

Easy website

Date of experience: November 10, 2014