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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Lynn L.
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So far...
November 12, 2014

So far...extremely easy. Nice selection. I had flowers delivered to my sister in SC for her birthday so I didn't get to see them but heard they were very nice. Easy process and delivered on time. Thank you.

Date of experience: November 11, 2014
james e.
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Excellent
November 12, 2014

Excellent

Date of experience: November 11, 2014
Joseph O.
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Cool...
November 12, 2014

Cool... delivery was a bit much...

Date of experience: November 11, 2014
Deepa Q.
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...
November 12, 2014

Date of experience: November 11, 2014
Lynn J.
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The site was easy to use and the price was reasonable but it was delivered 5 days earlier than I had requested. The quality of the flowers was very good.

Date of experience: November 11, 2014
Carol B.
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I would have liked free shipping up front
November 11, 2014

I would have liked free shipping up front. I only received it after giving up on my order. When my sister received the flowers, there were no blue flowers in the arrangement at all, even though it was a "Sky" arrangement and I chose blue as her favorite color. Otherwise the arrangement was fine. Nothing special, but fine.

Date of experience: November 11, 2014
Galina S.
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The flower arrangement was very beautiful and delivered on time, in the future I'll definitely shop for flowers on this site again. Thank you :)

Date of experience: November 11, 2014
Aquavia L.
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...
November 11, 2014

Date of experience: November 11, 2014
chris Z.
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Very fast simple and the prices are great compared to similar competitors.

Date of experience: November 11, 2014
Dawn Q.
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Easy ordering hope the arrangement comes out nice as well

Date of experience: November 11, 2014
Anonymous E.
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I ordered the flowers on a Sunday and paid for same day delivery. I received a call from you stating there wasn't a florist open in the area so it would be Monday before they delivered. For the inconvenience, I was supposedly given an upgrade. I thought it was a nice gesture and thanked the rep. It wasn't until I saw the flowers that I was angry. The flowers received were nowhere near what I saw and ultimately ordered from the website! A child could have made an arrangement like that and for all I know did. Additionally, if the flowers I saw was an upgrade, I sure would have hated to see the original arrangement. I am extremely disappointed. I have used online florists before but have never had this happen. This was my first experience with fromyouflowers.com and likely my last.

Date of experience: November 11, 2014
Antonio P.
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...
November 11, 2014

Date of experience: November 11, 2014
Nike M.
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Great service
November 11, 2014

Great service

Date of experience: November 11, 2014
Rubab b.
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I left the order because shipping charges were per item and a bit high but the follow up email and free delivery offer just blew me away! Amazing customer care, thanks! However, the actual delivery was different from the picture and gift basket was smaller which was a disappointment.

Date of experience: November 11, 2014
elaine k.
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I don't know yet as the flowers will be received tomorrow.

Date of experience: November 11, 2014
Ray D.
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Good but always have difficulty with state as never know what to put Scotland under

Date of experience: November 11, 2014
Alicia T.
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Your process was very easy
November 11, 2014

Your process was very easy.

Date of experience: November 11, 2014
Schanequa D.
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The delivery was not the arrangement I selected online. I will be calling customer service about this issue.

Date of experience: November 11, 2014
FO S.
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Wish you would have disclosed the $14.99 shipping fee before the last steps of the payment process. Very deceptive! If I were to refer a friend, I will be sure disclose the fee to them.

Date of experience: November 11, 2014
Esther S.
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I had received an email advising me that the teacup I ordered with my flowers was not available so I agreed to a vase instead. Then, on the day of the delivery I was notified that the flowers I ordered was not available so they were substituting them for something else. These were for my daughter-in-law's birthday and I had spent a long time choosing the perfect arrangement but nothing matched what she actually received. Fortunately she didn't know what I had chosen so was happy with what she got, but I don't think I'll be using fromyouflowers again. I have used other flower deliveries in the past and have been highly satisfied with them.think I'll use them next time.

Date of experience: November 11, 2014