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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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B N.
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Great flowers, great selection, great delivery, great service. Please indicate delivery cost prior to check out. I wanted to keep the total cost to $50; so I ended up having to go back and modify my selection once I saw the total price (including delivery) at check out. Thanks

Date of experience: November 12, 2014
Teresa V.
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The delivered product was not exactly like what I ordered.

Date of experience: November 12, 2014
Joanna K.
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November 12, 2014

Date of experience: November 12, 2014
J O.
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November 12, 2014

Date of experience: November 12, 2014
Courtney F.
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Late delivery, balloons missing, smaller basket than advertised. Customer service was very very good.

Date of experience: November 12, 2014
Lana g.
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If the flowers are as good as they look on the website and they are delivered on time this would be a wonderful website to keep PageMark

Date of experience: November 12, 2014
Rusty U.
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November 12, 2014

Date of experience: November 12, 2014
ava l.
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Quick & easy
November 12, 2014

Quick & easy

Date of experience: November 12, 2014
Melinda W.
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My friend that I sent the flowers to sent me a picture of them. I was not impressed at all :( very disappointed.

Date of experience: November 12, 2014
inna D.
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Looked not going close to the picture of what I thought I ordered.

Date of experience: November 11, 2014
Victor V.
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Shopping was quick and easy
November 12, 2014

Shopping was quick and easy.

Date of experience: November 11, 2014
Online S.
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Beautiful website
November 12, 2014

Beautiful website. Easy ordering process. Wonderful experience so far!

Date of experience: November 11, 2014
Lynn B.
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I feel your delivery charge is a bit steep!
November 12, 2014

I feel your delivery charge is a bit steep!

Date of experience: November 11, 2014
Dina V.
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Website very user friendly
November 12, 2014

Website very user friendly - chose the florist design option- hopefully it will be nice
The florist design option worked great! The flowers were beautiful!

Date of experience: November 11, 2014
Dinally V.
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So many different baskets to choose from!
November 12, 2014

So many different baskets to choose from! Perfect for any occasion!

Date of experience: November 11, 2014
MILLETTE T.
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November 12, 2014

Date of experience: November 11, 2014
elaine L.
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Felt the Amex promo code was misleading
November 12, 2014

Felt the Amex promo code was misleading. It seems the company just increased their prices by $15 to then reduce so my general cost was the same. It was not a deal.

Date of experience: November 11, 2014
Kristyn C.
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I called customer service and filed my complaint
November 12, 2014

I called customer service and filed my complaint. I was extremely disappointed and not 100% satisfied with the resolution but will take what they offered.

Date of experience: November 11, 2014
Lynn G.
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I was not able to actually see the bouquet but I trust it was a beauty. The receiver was surprised and pleased.

Date of experience: November 11, 2014
Betsy S.
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November 12, 2014

Date of experience: November 11, 2014