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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nelson H.
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The 4 hour window wasn't exactly met...
November 13, 2014

The 4 hour window wasn't exactly met... it was at the tail end of the window if it was in it at all. Other than that the product was great.

Date of experience: November 13, 2014
Ms P.
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...
November 13, 2014

Date of experience: November 13, 2014
Mary E.
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Your staff member I contacted by phone was very helpful and courteous.

[email protected]

Date of experience: November 13, 2014
CHERYL B.
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November 13, 2014

Date of experience: November 13, 2014
Kristen Z.
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The website, pricing, and delivery were great
November 13, 2014

The website, pricing, and delivery were great. The packaging and appearance of the cake pops that I ordered was lovely as well. The product itself was described as having a "great tasting chocolate coating" but that the cake inside tasted like "pound cake that had been soaked in water." It was soggy, mushy, and not enjoyable. I would be hesitant to order cake products from the site again, but would definitely visit it for non-edible items.

Date of experience: November 13, 2014
shannon M.
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My daughter loved her bouquet!
November 13, 2014

My daughter loved her bouquet! It made her birthday even more special. Thank you so much!

Date of experience: November 13, 2014
Connie V.
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Very quick, easy and I have been pleased with the outcome of all of the flowers I have ever sent.

Date of experience: November 13, 2014
Ashley H.
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The service and handling charge is just a little too high for my liking. The prices of the bouquets are great, but that extra charge is a little too much.

Date of experience: November 13, 2014
Lenise L.
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Good so far
November 13, 2014

Good so far. I hope they receive their gift basket by Sunday for their anniversary.

Date of experience: November 13, 2014
Louise L.
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Fast and easy
November 13, 2014

Fast and easy. Good selection. When the fruit basket came in my friend said it was perfectly lovely, all the fruit was good, and it had a pineapple on top. She was delighted, as were her kids.

Date of experience: November 13, 2014
Joseph C.
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November 13, 2014

Date of experience: November 13, 2014
Tevin M.
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Would not recommend!
November 13, 2014

Would not recommend! False advertisement.

Date of experience: November 13, 2014
Patricia C.
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I was impressed with a previous order
November 13, 2014

I was impressed with a previous order. That's why I'm ordering from you again.

Date of experience: November 13, 2014
LISA P.
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November 13, 2014

Date of experience: November 12, 2014
Jeffrey L.
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November 13, 2014

Date of experience: November 12, 2014
Linda V.
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The first page said 2.99 for same day add'l charge.The expedited fee you are surprised to see on the check out page is confusing. Doesn't say what it is for. Maybe due to location of delivery? It tacks it on unless you catch it. Since I don't know what it means, I deleted it. Otherwise, the site and selection is very nice. The flowers were very fresh. It's been a week and they are still lovely. Thanks!

Date of experience: November 12, 2014
FreeW B.
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The last time I tried to order flowers the bouquet just didn't show up. I really hope it shows up today I would really like to use this service frequently. (Message placed before the order) the flowers showed up 6 hours late. I paid for the extra service by noon and didn't get it. Although customer service refunded me things and gave me some incentive to come back the next order understand I don't want the refund, I don't want more gift certificates. I want the order done correctly. (After the flower experience)

Date of experience: November 12, 2014
Jann R.
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I really appreciated a somewhat reasonable price, other sites had them for much more. My daughter sent me a picture of her bouquet and it was beautiful.

Date of experience: November 12, 2014
Trey R.
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If the flowers are delivered before noon CST, I'm gonna recommend you guys to everyone I know. We shall see...

Delivered but not necessarily like the picture.

Date of experience: November 12, 2014
Fairity M.
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Easy breezy in buying process but a little expensive but was worth it. Company promised to deliver around noon but it wasn't delivered until 4p.m. Very disappointing.

Date of experience: November 12, 2014