Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Debra W.
0 reviews
0 helpful votes
Follow Debra W.
Unfollow Debra W.
Share Review
Report Review

Very easy and beautiful flowers
November 13, 2014

Very easy and beautiful flowers

Date of experience: November 12, 2014
Sandra G.
0 reviews
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

...
November 13, 2014

Date of experience: November 12, 2014
Lynda H.
0 reviews
0 helpful votes
Follow Lynda H.
Unfollow Lynda H.
Share Review
Report Review

It is a convenient way to send a plant or flowers to a friend or loved one. I have always been pleased with the results.

Date of experience: November 12, 2014
Missy S.
0 reviews
0 helpful votes
Follow Missy S.
Unfollow Missy S.
Share Review
Report Review

So far it has been a good experience
November 13, 2014

So far it has been a good experience. The proof will be in the delivery and quality of the product. In past internet flower purchases (not form you) the product has looked nothing like the pictures.

Date of experience: November 12, 2014
Adis Q.
0 reviews
0 helpful votes
Follow Adis Q.
Unfollow Adis Q.
Share Review
Report Review

Shopping experience has been great
November 13, 2014

Shopping experience has been great. Now let's wait for product and delivery -- Since I sent the flowers to a friend I am not in a position to rate the quality of the product. This is why I gave it an average rating. My friend said they were "beautiful" but she could have been polite. At any rate I must say "so far so good"... I may order from your company again. Thank you.

Date of experience: November 12, 2014
dane c.
0 reviews
0 helpful votes
Follow dane c.
Unfollow dane c.
Share Review
Report Review

Paid for shipping before noon shipping arrived at 2pm. When I called about it I was told that I was shouldn't have been offered noon shipping. I has to ask for a shipping refund instead of being offered one.

Date of experience: November 12, 2014
Talleen B.
0 reviews
0 helpful votes
Follow Talleen B.
Unfollow Talleen B.
Share Review
Report Review

...
November 13, 2014

Date of experience: November 12, 2014
Bridget R.
0 reviews
0 helpful votes
Follow Bridget R.
Unfollow Bridget R.
Share Review
Report Review

I ordered flowers for my uncles funeral in Arizona
November 13, 2014

I ordered flowers for my uncles funeral in Arizona. When I attended the funeral to my surprise the flowers that I had purchased for his funeral were just down right TACKY! I was extremely embarrassed to have my name on those flowers. They looked as though my 7 year old put them together. Looking at all of the other flowers that my cousins received from friends and family, those that I purchased from this company were by far the worst. I just got back in town today and had not yet had a chance to call before I seen this email; But I certainly intend on calling and complaining. The flowers were wilted and thrown together in a very bad way. I was ashamed to have sent something so awful to people that I love so much. Im just glad that I was able to attend the funeral and see the level of quality ( lack of quality) that your company is sending to people. You all should be ashamed to take peoples money and have your name on what your putting out. I can honestly say. "I WILL NEVER PURCHASE ANYTHING FROM YOU ALL AGAIN!"

Date of experience: November 12, 2014
Radha N.
0 reviews
0 helpful votes
Follow Radha N.
Unfollow Radha N.
Share Review
Report Review

Unable to edit birthday message AT ALL after reviewing order.
Please add a line after Salutation (I could NOT edit)
Problems with your website - it kept falling out!
Re: Feedback - this a gift. Will give feedback after it's received.
Please call to make sure someone is home - as she has school drop-off and pick-up.

Gift was delivered and the flowers were magnificent. Excellent service! I will certainly be using and recommending your company again. Thank you.

Date of experience: November 12, 2014
La X.
0 reviews
0 helpful votes
Follow La X.
Unfollow La X.
Share Review
Report Review

...
November 13, 2014

Date of experience: November 12, 2014
karen m.
0 reviews
0 helpful votes
Follow karen m.
Unfollow karen m.
Share Review
Report Review

Thanks to Noelle in the customer service department of fromyouflowers.com my faith in customer service was renewed. The initial order was botched, however, upon contacting fromyouflowers.com and speaking with Noelle, the situation was handled and the 100th birthday recipient was pleased with the beautiful arrangement. In the end, fromyouflowers.com came through and for that reason I will order again from them.

Date of experience: November 12, 2014
stephanie R.
0 reviews
0 helpful votes
Follow stephanie R.
Unfollow stephanie R.
Share Review
Report Review

I purchased the premium Birthday Bonanza Bouquet on 11.10.14 for someone's 40th birthday! I paid for the premium bouquet in order to have the largest and best bouquet. For the price ($63.67), I am extremely disappointed in this bouquet. It is sized very small as if it were a regular bouquet (based on my previous experiences with purchasing flowers).

Date of experience: November 12, 2014
Angie U.
0 reviews
0 helpful votes
Follow Angie U.
Unfollow Angie U.
Share Review
Report Review

The flowers were delivered the day after I wanted them delivered and were a much smaller than arrangement than I had anticipated even though I had been told I would be upgraded to the best one. I just wasn't thrilled with what I got for the money I paid.

Date of experience: November 12, 2014
Gina T.
0 reviews
0 helpful votes
Follow Gina T.
Unfollow Gina T.
Share Review
Report Review

...
November 13, 2014

Date of experience: November 12, 2014
Karen T.
0 reviews
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

It would be nice if you quoted the $14.95 handling fee before ordering.

Date of experience: November 12, 2014
Gloria S.
0 reviews
0 helpful votes
Follow Gloria S.
Unfollow Gloria S.
Share Review
Report Review

I ordered the flowers online for a friend of mine who lives in North Carolina. She told me they were very nice and appreciated them. I personally never saw them, but as she said she was very satisfied. Ordering process was very easy and they were delivered as promised. I would definitely order from you flowers again.

Date of experience: November 12, 2014
ed R.
0 reviews
0 helpful votes
Follow ed R.
Unfollow ed R.
Share Review
Report Review

...
November 12, 2014

Date of experience: November 12, 2014
Jan D.
0 reviews
0 helpful votes
Follow Jan D.
Unfollow Jan D.
Share Review
Report Review

My daughter sent a photo of the flower arrangement
November 12, 2014

My daughter sent a photo of the flower arrangement. I'm basing comments on the Photo. The requested arrangement had many roses shown. I only saw one rose on the Photo with several other less expensive types of flowers. That was a disappointment

Date of experience: November 12, 2014
Amaury P.
0 reviews
0 helpful votes
Follow Amaury P.
Unfollow Amaury P.
Share Review
Report Review

...
November 12, 2014

Date of experience: November 12, 2014
Gail M.
0 reviews
0 helpful votes
Follow Gail M.
Unfollow Gail M.
Share Review
Report Review

Very easy and fast
November 12, 2014

Very easy and fast. Just trust it will be a beautiful arrangement for a very sick sister. My nephew
Sent a picture on my smart phone. The arrangement looked just like what I had ordered. Pink vase
And all!

Date of experience: November 12, 2014