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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Jonathan Y.
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November 14, 2014

Date of experience: November 13, 2014
Amy E.
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Fee for delivery is TOO expensive
November 14, 2014

Fee for delivery is TOO expensive.

My sister sent me a photo of the flowers and she didn't get much for a $30 arrangement. I was disappointed in that

Date of experience: November 13, 2014
Flor C.
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November 14, 2014

Date of experience: November 13, 2014
pamela P.
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This is my third order with this company and the past experiences have been wonderful

Date of experience: November 13, 2014
Mary A.
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November 13, 2014

Date of experience: November 13, 2014
donald k.
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November 13, 2014

Date of experience: November 13, 2014
tracie s.
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I placed the order 11-10-14 to have delivered by 12pm on 11-11-14 for my friend's birthday at her work. I emailed twice that day to your company and they sent email that they would follow up once the delivery was made, but i called around 4:30pm when my friend was off work and she had not received anything. I was told i was getting my rush charge back to me and then they would follow up the next day. The did deliver the flower on 11-11-14 but as the pharmacy was ready to close at 6:55pm. When my friend sent a picture of the flowers they looked nothing like the picture when i ordered the flowers and i wanted 2 Mylar balloons and 5 purple latex balloons. She received 5 Mylar balloons that were already deflating and the flowers were hideous, nothing like the beautiful flowers in the pictures on line when i ordered. I did receive email that i was going to get a full refund.

Date of experience: November 13, 2014
Heather G.
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November 13, 2014

Date of experience: November 13, 2014
Maebelle L.
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November 13, 2014

Date of experience: November 13, 2014
Julia L.
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November 13, 2014

Date of experience: November 13, 2014
Helen M.
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You might let people know in advance that there is a $15 service fee. I don't mind paying it--I just don't like the surprise at the end when I'm done filling out everything.

Date of experience: November 13, 2014
Alex T.
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I was going to buy for sure when you waved the shipping fee. When I got the flowers they were droopy and not as full as the picture

Date of experience: November 13, 2014
Marie R.
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I am disappointed that they left the flowers on the porch instead of giving them to my brother. He was home. They could have frozen! Other than that, I guess they were nice.

Date of experience: November 13, 2014
Anecia M.
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It took some time but I finally could meet my fathers request of making a total purchase under $40. I couldn't find any other website where I could do this.

Date of experience: November 13, 2014
Dennis M.
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November 13, 2014

Date of experience: November 13, 2014
eugene E.
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The fact that I couldn't delete a product while doing the transaction makes my experience almost very good instead of excellent and easy as I expected it to be. Altogether, it was a great first experience that matched my good experience with flower.com, which is more expensive for the same product service.

Date of experience: November 13, 2014
PAT C.
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Sent Birthday flowers to rural town in PA hoping for the best. They're beautiful and arrived right on time. So pleased with selection, price and service.

Date of experience: November 13, 2014
Lindsey J.
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Chose your product based on free shipping
November 13, 2014

Chose your product based on free shipping. Thank you for being the most affordable option, but wish you would've offered the discount up front instead of when you thought I was leaving your site.

Date of experience: November 13, 2014
Neel G.
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November 13, 2014

Date of experience: November 13, 2014
Stephanie C.
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November 13, 2014

Date of experience: November 13, 2014