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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Dianna S.
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So far so good!
November 14, 2014

So far so good! I will wait to see the reaction from my grandson when he receives his get well teddy bear.
UPDATE: Daughter took a picture of my grandson with his gift; TWO teddy bears and a mylar balloon. He was very happy with his gift. Paying almost $70 I wish the premium package would've been a bit more "premium" but this is what I pretty much expected for this type of service.

Date of experience: November 14, 2014
Mel K.
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November 14, 2014

Date of experience: November 14, 2014
R B.
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Quick, easy, competitive pricing, great experience
November 14, 2014

Quick, easy, competitive pricing, great experience.

Date of experience: November 14, 2014
Donna C.
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I was very disappointed in the flower arrangement
November 14, 2014

I was very disappointed in the flower arrangement. In fact, I was embarrassed that it was sitting there for everyone to see. I knew it was not going to be a lavish arrangement as I did not pay for that but it looked like something I picked from my yard and stuck in old vase I had lying around. I understand it was a sample in the photo on the internet that I picked from but there was absolutely no resemblance to it. I truly believe this was a $7.00 arrangement and I should be credited back for the difference. I have ordered over the internet from other vendors before and been very satisfied but NOT this time.
Please remove my name and information from your list as I will never order here again.

Date of experience: November 14, 2014
Bryan G.
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It went fine
November 14, 2014

It went fine.

Date of experience: November 13, 2014
Bob I.
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I was expecting the flowers to be delivered in a pink vase, but instead they came in a pink aluminum bucket. The flowers themselves looked good, but the bucket was below expectation.

Date of experience: November 13, 2014
Luis O.
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Just a expectations management thing
November 14, 2014

Just a expectations management thing. The flower arrangement looked larger in the website photos than in person.

Date of experience: November 13, 2014
Tina G.
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November 14, 2014

Date of experience: November 13, 2014
cathy Y.
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The answers depend on final delivery, payment completion and recipient satisfaction. The web site was easy to use. The bouquet was delivered by noon as promised with my extra charge. The flowers were beautiful although the bouquet in the picture was different than what was delivered. Overall, the service and product were good and I would utilize you again if the need arises. Thank you.

Date of experience: November 13, 2014
Irina A.
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November 14, 2014

Date of experience: November 13, 2014
Kathy K.
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Was unaware of the service/handling fee in additional to the same day fee.

Date of experience: November 13, 2014
Edgar V.
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It's so convinient
November 14, 2014

It's so convinient.

Date of experience: November 13, 2014
Mary D.
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I ordered deluxe
November 14, 2014

I ordered deluxe. I hope it is. The couple will send me a picture of the arrangement. Thanks.
Wow, delivery was amazing. I ordered on a holiday, and it arrived promptly the next morning. And it was gorgeous. It was an anniversary present, and my friends put it in a place of honor on a table in front of their bay window overlooking the back yard. The colors were sensational and complemented their indoors & outdoors.

Date of experience: November 13, 2014
CJ M.
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The company should really be sure of their ability to provide same day delivery service if they advertise it and have an extra charge for it.

Date of experience: November 13, 2014
Barbara K.
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When I placed the order, it showed pink roses but when it was delivered, it was red roses. I truly wanted pink roses for the person I ordered the flowers for.
I like red roses but for this person I had wanted them to be very feminine and so wanted them to be pink

Date of experience: November 13, 2014
serena O.
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I was thrilled to choose you since you gave me courteous shipping. I had been so disappointed when I saw the delivery charge was almost as much as the flowers, and I was ready to order from a different company. Thank you so much for waving it. Now, I hope that our daughter loves the flowers as much!

Date of experience: November 13, 2014
Walker R.
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Shipping and handling of $14?
November 14, 2014

Shipping and handling of $14? Seems a bit high.

Also the flowers looked a little different than advertised.

Date of experience: November 13, 2014
Shirley O.
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Purchase went smoothly...
November 14, 2014

Purchase went smoothly...now to see if the flowers arrive as ordered!

Pos-delivery: The recipient sent pictures of the flowers - looked just like the ones on the order form! They were delivered by a florist in another town (Ft. Collins. CO) after 3 calls to let her know when they were coming. They arrived around 4 p.m. on the day I requested the delivery. The recipient is very happy which pleases me!
Thank you -

Date of experience: November 13, 2014
Mary L.
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November 14, 2014

Date of experience: November 13, 2014
Charles W.
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If the flowers look as nice as they do in the picture, all of the above will apply.

Date of experience: November 13, 2014