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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Michael G.
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Had to go through order procedure 3 times due to "Surprise" service charges, etc. Those surprises hurt the credibility of this site, and made me think I was getting scammed.
However, your follow up gave me the confidence to try you out, and the results were great. Flowers were delivered timely and in fresh condition. Good Value.

Date of experience: November 15, 2014
John K.
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...
November 15, 2014

Date of experience: November 15, 2014
tracy n.
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I picked the Autumn Cornucopia arrangement BECAUSE of the Cornucopia. And it came in a plain glass vase. When I sent an email, I was told shops can make minor substitutions - well I consider that a major subsitition. And I wished someone called to tell me they didn't have and then I would have picked a different arrangement.

Date of experience: November 15, 2014
Alician S.
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It was great,easy and I will do it again!
November 15, 2014

It was great,easy and I will do it again!

Date of experience: November 15, 2014
Sarah M.
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Very happy :)
November 15, 2014

Very happy :)

Date of experience: November 15, 2014
A K.
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Great experience
November 15, 2014

Great experience. I would definitely buy from again. Thank you.

Date of experience: November 15, 2014
Marie S.
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For the piece that I ordered and the price I paid, I thought they were very nicely done. Thank you.

Date of experience: November 15, 2014
Guadalupe C.
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Wonderful customer service
November 15, 2014

Wonderful customer service

Date of experience: November 15, 2014
Etta D.
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The flowers arrived on time, but the number of flowers used for "premium" was disappointing. There should have been more red flowers and definitely more of the purple flowers. Disappointing...

Date of experience: November 15, 2014
Jackie C.
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November 15, 2014

Date of experience: November 15, 2014
Stacey S.
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Great delivery window
November 15, 2014

Great delivery window

Date of experience: November 15, 2014
DON V.
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November 15, 2014

Date of experience: November 15, 2014
Rebecca F.
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Nice arrangements and speedy, easy service
November 15, 2014

Nice arrangements and speedy, easy service. Service charge seemed high.

Date of experience: November 15, 2014
nikki U.
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Expensive, but not bad overall
November 15, 2014

Expensive, but not bad overall

Date of experience: November 15, 2014
mommaduck S.
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The photo online was a little fuller bouquet, but I anticipated that may happen. It was a little costly, but comparable with other sites, and flowers were what I wanted to get, so I was willing to pay it. Would purchase more often if they were about 20-25% cheaper.

Date of experience: November 15, 2014
Amber F.
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November 15, 2014

Date of experience: November 15, 2014
Erika S.
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I did hear that my order was received
November 15, 2014

I did hear that my order was received. Unfortunately, I did not see the flowers for myself and I heard no complaints from the recipient I assumed all was satisfactory.

Date of experience: November 15, 2014
RICHARD F.
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IT WAS SIMPLE AND HASSLE FREE
November 15, 2014

IT WAS SIMPLE AND HASSLE FREE.

Date of experience: November 15, 2014
Debbie D.
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I was happy with the overall experience except for the check out. I was surprised by the price I was told one price but in the check out the price changed. I was very disappointed.

Date of experience: November 15, 2014
Eileen L.
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The flowers were exactly what I ordered and my recipient loved them; the only thing I would have liked is an emailed confirmation with the order number.

Date of experience: November 15, 2014