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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Display looked messy
SO far so good, lets see how the delivery goes and the flowers look.
The plants delivered where significantly smaller and fewer than shown on website.
Flowers were delivered promptly the next day as requested. It looked exactly as I expected from my selection on line. A picture was taken and sent back to me. I do say the flowers were beautiful. My friend was very pleased with the unexpected delivery.
Was surprised at the 14.99 fee at the end. That info should be upfront when folks are ordering. Thankfully you sent me an email and waived it so I used your 4.99 a.m. delivery option. Should be a fee. Just NOT SO MUCH!
Nice service!
QUICK EASY AND WAS HAPPY TO USE PAYPAL
Everything was easy except entering my credit card infor & moving on.
Easy transaction, trust the arrangement will be just as beautiful, and arrive prior to services.
I do not like the final price showing up only at the very end of the transaction.That handling fee appears bogus especially when there already is a charge of $2.95 for the same day delivery. Why don't you show total price right away? Also, showing the price for the "standard" bouquet on your main page is again a kind of making me asking-why? I think it would be better just showing the price range there.
Kind regards.
Ryszard
Ok
The smaller Astral flowers that were in the arrangement were already wilting. The arrangement delivered was not the one I ordered but only contained similar colors. I was NOT contacted to by anyone letting me know my order would be late, rather I had to contact customer service asking why my order was not delivered.
I sent these to a neighbor and did not see the actual delivery. I will have to ask them if they were happy with the product but the delivery and website were great.
WORST flower experience I have ever had. Your customer service people were very sweet and helpful, but the flowers weren't delivered even close to the time. It was my daughter in laws 21st birthday and a very hard day for her for many reasons and this was important to me and to her. It took 2 phone calls to your support staff and 3 emails. She finally got them but almost right as she was leaving for work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members