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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kelly O.
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Ordered flowers yesterday for delivery and had to order another one today because they "ran out of stock" and didn't let me know until I called in because the flowers weren't delivered. Had to purchase a different type of flower that is very cheap compared to the roses I ordered originally. This was a birthday present. It's now about to be a belated present because I had to pay the Saturday premium to even get her the flowers. Awful customer service. Will not be ordering from this company ever again.

Date of experience: April 4, 2020
DC U.
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First time ordering from you so was a little skeptical but everything went accordingly and I'm very satisfied with the product and service

Date of experience: April 4, 2020
Eva W.
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Beautiful as expected
April 5, 2020

Beautiful as expected

Date of experience: April 4, 2020
juan Q.
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Seems everything is perfect!
April 5, 2020

Seems everything is perfect!

Date of experience: April 4, 2020
Ali F.
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Excellent product and service!
April 5, 2020

Excellent product and service! Recieved beautiful arrangement right on time!

Date of experience: April 4, 2020
Bernice W.
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Usually satisfied with ordering from "fromyouflowers". However, I was really disappointed with this order. I contacted your customer representative and it was expressed that they were sorry that I was not satisfied. I was offered a $15.00 gift certificate and discount on sale price of 30%. Will see if this happens.

Date of experience: April 4, 2020
duane w.
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Good
April 5, 2020

Good

Date of experience: April 4, 2020
MICHAEL L.
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Exceptional...
April 5, 2020

Exceptional... I would definitely use u guys again

Date of experience: April 4, 2020
Ronald S.
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Easy way to order wide array of flowers
April 5, 2020

Easy way to order wide array of flowers.

Date of experience: April 4, 2020
Eileen H.
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Family was very pleased with the chocolate covered strawberries. They were beautifully done, very fresh.
Thank you!
And they were delivered as I ordered them to be.

Date of experience: April 4, 2020
Carole S.
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Was surprised by amount of service charge
April 4, 2020

Was surprised by amount of service charge. Maybe let it be known upfront in the transaction. The flowers arrived promptly and happened to be in my Daughters favorite colors. Very nice.

Date of experience: April 4, 2020
Doug W.
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The flowers didn't not come same day, however you did try to make amends for that. But when the flowers did show up they did not look like my order. Yes it had roses and lilies, but the lillies were not the same color, the vase in the picture was red, the vase they showed up in was a generic clear glass vase. Luckily she still loved them, but it was not what i ordered.

Date of experience: April 4, 2020
Marion M.
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Happy
April 4, 2020

Happy. I am pleased.

Date of experience: April 4, 2020
Debra W.
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Love the choices
April 4, 2020

Love the choices.

Date of experience: April 4, 2020
Mary G.
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The flowers were delivered to the wrong house, the neighbor brought them to my daughter, other than that, all was great.

Date of experience: April 4, 2020
Diane C.
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I've always been pleased when I have received flowers "fromyouflowers" and the flowers I recently had sent to our daughter were absolutely beautiful and as they open up they are even more beautiful... 20-stem bouquet of tulips! I have always been satisfied. Nice job!

Date of experience: April 4, 2020
Very s.
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I liked the picture of the flowers selected as part of the summary of the order.

Date of experience: April 4, 2020
Sue A.
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Your service is excellent
April 4, 2020

Your service is excellent. I have used you many times. This particular purchase was due to a death of a dear friend and was extremely important that it was delivered to the family expeditiously. They received it the same day and called to say thank you and told me that the arrangement was just beautiful and they would cherish this dish plant for a long time to come. Thank you again.

Date of experience: April 4, 2020
RR P.
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Easy website, delivery fee was fine, a bit shocked how high the handling fee is.

Date of experience: April 4, 2020
JD G.
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Very easy, nice selection and no extra delivery charges. The flowers arrived on time and were b.e.a.-utiful!

Date of experience: April 4, 2020