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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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When I was first placing my order I did not confirm the order because of the handling charge of 14,99 I felt was very high. I received an email that that charge would be taken off if I completed my order. I placed my oder and it was delivered as specified. My friend was very pleased with the flowers she received.
My only complaint about the service would be the high handling fee and the fact it was not seen until going to checkout. I did appreciate the fee being taken off otherwise I would not have placed an order.
I couldn't tell what final charges would be until I went all the way to confirm order & then had to start all over to adjust. And I wanted to request it be a Christmas theme.
The recipient was not home when flowers were delivered and the flowers were left out in the cold near the front main apartment door to freeze or be stolen. No call was made to see if she was home.
I would appreciate receiving a photo of the finished arrangement so you know what the final product looked like since it was florist choice.
DELIVERY ECT. CHARGES WERE TOO EXPENSIVE. ALMOST DOUBLE WHAT I PAID FOR FLOWERS!
I originally sent a positive rating, but the recipient just called me to inform me that the flower petals have all begun to fall...it's only been a few hours. How can we rectify this?
I really appreciate your quick response thank you.
The Price was good, the shipping was not on time though. It was an order for same day delivery but it was not posible until two days after; however, the people from customer service were kind, and helped out complete the order.
I put the order in for a next day delivery and the recipient did not receive them. It was sent out today. I was not pleased at all.
Hello, the recipent did receive the package. I did see the items and for the upgrade that I received due to the delay in the orginal delivery date, I was disappointed. There were three choclate items in the bag and two were identical. I was dissapointed in the variety of the basket items. Can you let me know what the upgrade items were? Thank you, lynn
Everything is good except, I paid extra to expedite the delivery ( before 12pm) They didn't received it till 2:30pm. The intended receiver was supposed to leave early that day (good thing he didn't) that's why I opted to expedite the delivery. Other than that. Flowers are pretty and the chocolate taste good.
Website fairly easy to navigate but when I wanted to change the level of flowers due to expense (which I didn't find out until late in the ordering process), it wouldn't let me go back to choose a less expensive level. However, the person who received the flowers said they were lovely and fresh. So, an overall good experience.
A lot pf options
The arrangement looks much smaller than the online image showed. I was also told that I would get a free upgrade due to the delay in delivery--it did not look like an upgrade.
My shopping experience was very good, the website is very user friendly.
Service and ordering were great.
However, I am not the recipient of the plant so I hope the plant I ordered is the one delivered. I have no way of knowing.
Excellent customer service. Quick delivery. Flowers were nice.
I ordered flowers and checked the winter bouquet, florist choice, I was disappointed when my friend sent me a picture of flowers they were pink and white and white daisies, I didn't think they would bepink, a picture on line showed blue and purple flowers, I was disappointed but she said they were cute I expected darker flowers for winter.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members