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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sherry E.
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December 14, 2014

Date of experience: December 13, 2014
Luis G.
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The flowers and quality were exceptional, however one of the orders was not delivered on the day it was supposed to, but it all worked out.

Date of experience: December 13, 2014
Bonnie V.
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December 14, 2014

Date of experience: December 13, 2014
Maydene B.
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Service was great even though I had to make personal contact, due to an error on my part. Flowers were a gift and the recipient delighted. Will use this company in the future.

Date of experience: December 13, 2014
charlene b.
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December 13, 2014

Date of experience: December 13, 2014
mary a.
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December 13, 2014

Date of experience: December 13, 2014
Raymond S.
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I placed my order on 12/9/14 to be delivered on 12/12/14. Order was not delivered on 12/12/14 as scheduled and numerous emails were exchanged with attempts to correct non performance towards service that was not provided. In fact, personnel seem to not believe me when I repeatly told them that this order had not been delivered and insisted on waiting for the florist to confirm delivery had been made. I also received a delivery confirmation after I had notified your company that a problem existed. Can't wait to see if anyone will follow up on this performance. Highly unlikely! Guaranteed delivery on time, right!

Date of experience: December 13, 2014
Johanna t.
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Had to call on the 12/12/14 cuz some just left the flowers on the front door nd wasnt the right flowera i ordered nd ballon was more for a kid nd to top that off they forgot the chocolate box.then on the 12/13/14 they delivered kinda the right flowers but with no ballon or the box of chocolates again i calles the num for deland no respond i called the 1800 number nd no reapons im very disapointed nd ithink i deserve a discount nd a discount on this order plz call me@ *******658

Date of experience: December 13, 2014
brad r.
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Overall great experience
December 13, 2014

Overall great experience. Beautiful flowers.

Date of experience: December 13, 2014
DC G.
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I thought a stand would be included
December 13, 2014

I thought a stand would be included. Our flowers were hung from a door frame and looked a little silly. I am wondering if the stand was supposed to be provided by the Funeral Home or the Florist?

Date of experience: December 13, 2014
Kathy S.
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OMG YOU ARE BY FAR THE BEST I HAVE USED IN A LONG TIME. The flowers at the service were BEAUTIFUL AND BIG! I thought since i bought the regular size they would be small like most florists do...they were huge.and a main flower highlighted. They were lovely and such a surprise. The banner was very well done...this young lady that passed was only 35-.very sad.these flowers added some brightness to this solemn sad occasion. You all are fabulous. I will order from you again and again!

Date of experience: December 13, 2014
curtis h.
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Very good service and product
December 13, 2014

Very good service and product

Date of experience: December 13, 2014
Ann B.
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December 13, 2014

Date of experience: December 13, 2014
Gordon W.
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We did not know about the service charge until checking out. I want to have all charges spelled out way before I check out.

Date of experience: December 13, 2014
georgette W.
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Very fast and easy love the way the product is shown

Date of experience: December 13, 2014
jeff S.
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Was a big hit with the mrs
December 13, 2014

Was a big hit with the mrs.

Date of experience: December 13, 2014
Sheryl W.
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December 13, 2014

Date of experience: December 13, 2014
Lakiesha S.
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The site was easy to navigate and the prices were great!

Date of experience: December 13, 2014
Kara K.
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December 13, 2014

Date of experience: December 13, 2014
Lois H.
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From the reaction of the recipient, the flowers were beautiful & delivered just as she arrived home from the hospital.

Date of experience: December 13, 2014