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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ashley Z.
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I am not very happy at all that I paid extra for delivery before noon Friday, I knew my mom would be out of the house after that time and I called at 12:05 to see where the flowers were, the lady told me they were on the way. No In fact they arrived at 4:30 Friday FOUR whole hours after I paid extra for! This is unacceptable for me as a first time
Customer and will most likely not buy from you all again, unless you can prove to me you will do better. Such as giving me my money back for the shipping early charge and shipping fee. This would be more then fair. Please contact me back with an answer.

Date of experience: December 13, 2014
Natalie H.
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I was a little shocked that the service fee was just as much as the flowers I ordered. That seemed a little pricey. That would be the only reason I would shop somewhere else for flowers. But my friend loved them and the picture she sent looked beautiful! Thank you :)

Date of experience: December 13, 2014
Teresa T.
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December 14, 2014

Date of experience: December 13, 2014
MrsD P.
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Your website was easy to navigate and i was pleasantly surprised at the reasonable prices. The plant/flower basket delivered to my aunt's funeral was a little different than what was pictures on the website (basket color and flower type) BUT it was still very nice. Overall, I
was pleased.

Date of experience: December 13, 2014
Rogean H.
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The picture didn't reflect the quality or quantity of flowers in the arrangement. I paid for an upgrade and when they were finally delivered there were more greens than flowers and were thrown together in a haphazard and sloppy manner.

Date of experience: December 13, 2014
Sharon r.
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The order looked nothing like I ordered
December 14, 2014

The order looked nothing like I ordered. I did get a 20% refund but the reality is it was a get well gift and it looked cheap. The florist contacted should not be used again.

Date of experience: December 13, 2014
steve D.
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My decision to send flowers was an impulse and needed to be done quickly, I looked at 1800flowers as I had heard their radio add on espn but they didn't deliver on the day I needed so I looked into this site and was very happy

Date of experience: December 13, 2014
Viraj F.
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December 14, 2014

Date of experience: December 13, 2014
Crystal G.
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I was very pleased with the beautiful flowers and the very professional service that was rendered. I received a phone call alerting me to their concerns about the length of time between requested delivery and the funeral service scheduled; they asked for permission to adjust things so the flowers would be at their peak of freshness for the service. I would highly recommend this company to everyone.:-)

Date of experience: December 13, 2014
karen J.
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Arrangement not as full as the picture
December 14, 2014

Arrangement not as full as the picture. A little small for the price.

Date of experience: December 13, 2014
Tony M.
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December 14, 2014

Date of experience: December 13, 2014
frank I.
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Paid for delivery by noon
December 14, 2014

Paid for delivery by noon. Didn't show up till almost 4pm. Flowers were nice but not as nice as I expected for the money.

Date of experience: December 13, 2014
Ruthy P.
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Quick and easy experience
December 14, 2014

Quick and easy experience. I loved the arrangement. Nothing was missing. Would definitely recommend.

Date of experience: December 13, 2014
M L.
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When there is a savings, the stated price should be the stated price. It looks like I didn't even get a savings. It was listed already under the arrangement. It is fine but that is just my observation.

Date of experience: December 13, 2014
Vicki H.
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Thank you so much!
December 14, 2014

Thank you so much! I do ask that the flowers are delivered to Room 372 Bed 2 on the Stroke floor Your prices are very reasonable

Date of experience: December 13, 2014
ALLISON F.
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THE SHOPPING EXPERIENCE GREAT!
December 14, 2014

THE SHOPPING EXPERIENCE GREAT!
The only issue is the quality of flowers you receive for the money the florist in fla used boring arrangement roses daisys and baby's breath not worth the money!

Date of experience: December 13, 2014
linda m.
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This arrangement did not look like the picture I was very disappointed.

Date of experience: December 13, 2014
Lori K.
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The arrangement was smaller than I expected
December 14, 2014

The arrangement was smaller than I expected.

Date of experience: December 13, 2014
John W.
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My order was a day late claiming they tried calling my fiancé but she wasn't at work when she was there all day long. Customer service said they would include a note of apology the next day when the order arrived and there was no apology. I am
Very unhappy about this order

Date of experience: December 13, 2014
bob d.
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December 14, 2014

Date of experience: December 13, 2014