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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Joshua G.
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Nice but service and delivery charge should be upfront at the beginning of the order process.

Ordered midday on Dec. 11 for same day delivery. Was called late in the day saying they weren't going to be delivered that day and it would be the 12th. Extremely disappointing.

Date of experience: December 15, 2014
Bret R.
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...
December 15, 2014

Date of experience: December 15, 2014
Cath E.
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...
December 15, 2014

Date of experience: December 15, 2014
lynn h.
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It was fast and easy
December 15, 2014

It was fast and easy

Date of experience: December 15, 2014
VIVIAN S.
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IT WAS VERY USER FRIENDLY AND HAVE AN ARRAY OF SELECTIONS TO CHOOSE FROM. WAS NOT TOO FOND OF THE SERVICE AND HANDLING FEE THAT WAS NOT VISIBLE DURING THE CHECKOUT.

Date of experience: December 15, 2014
Tami H.
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Fast and easy
December 15, 2014

Fast and easy

Date of experience: December 15, 2014
benesteez Y.
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I felt uneasy that the flowers would make it to the desired room. In my situation the recipient is in a college and without knowledge of the campus the dorm may be hard to find.

Date of experience: December 15, 2014
ken c.
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Been a repeat buyer
December 15, 2014

Been a repeat buyer. Would like at some point a free shipping coupon

Date of experience: December 15, 2014
Stela L.
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I did not receive any email confirmation for my orders. Not even the one that I sent through the website where it says that I will receive the answer within 1 hour.
I have to call many times to customer care to track my orders.

Date of experience: December 15, 2014
Lori P.
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...
December 15, 2014

Date of experience: December 15, 2014
Doug F.
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Great
December 15, 2014

Great

Date of experience: December 15, 2014
jennifer K.
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They sent the wrong flowers and colors
December 15, 2014

They sent the wrong flowers and colors. Paid too much to have the wrong things sent. Very disappointed.

Date of experience: December 15, 2014
Karen H.
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This is the first time I ordered
December 15, 2014

This is the first time I ordered. We will see if all goes well with delivery tomorrow before noon ;) so far everything is great, love the options and the website.

Date of experience: December 15, 2014
Tari J.
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The flower arrangement looked anemic and half dead
December 15, 2014

The flower arrangement looked anemic and half dead. Did resemble the picture on line at all.

Date of experience: December 15, 2014
Regina S.
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I was really pleased with the price, the quality of the flowers as well as the shipping timeline. I would definitely recommend this to all my friends.

Date of experience: December 15, 2014
MARK E.
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APPRECIATIVE OF THE SAME DAY DELVIERY OPTION
December 15, 2014

APPRECIATIVE OF THE SAME DAY DELVIERY OPTION. THE DELIVERY WAS WITHIN THE HOUR OF MY PURCHASE. VERY, VERY IMPRESSIVE.

Date of experience: December 14, 2014
Dotty P.
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Thought the arrangement would be bigger
December 15, 2014

Thought the arrangement would be bigger

Date of experience: December 14, 2014
Maureen A.
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So far, so good, just ordered
December 15, 2014

So far, so good, just ordered. We arrived at wake and no flowers were there from our family. Left wake at 4:00 and the flowers had just arrived...That was late,
I had requested 1:00.

Date of experience: December 14, 2014
Kathy D.
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The website looked wonderful
December 15, 2014

The website looked wonderful. Easy ordering and the prices were great. BUT the flowers were totally not what we ordered AT ALL! We were very disappointed.

Date of experience: December 14, 2014
PS P.
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...
December 15, 2014

...My order was on line and there was an error and it was delivered two weeks early...the florist picked up the arrangement and is RE-delivering it on the 22-23. And I thank you for that. I have ordered from you all, in the past, and have been exceptionally pleased...thank you again. Just send a reminder on the Holidays is all I would request...P.S. Piety

Date of experience: December 14, 2014