From You FlowersReviews 147,211

Very disappointing! The person who you delivered the flowers to did not get the card with our message on it. Therefore she had no idea who sent her the flowers. I do not know when she received the flowers and the balloon. I paid extra for the delivery to be made by noon the same day we ordered them. We are just happy she got the flowers, she said they are beautiful. She sent my wife an e-mail message asking her if we sent her the flowers. That's how she finally knew who sent them.

No big deal, stuff happens especially around the holidays. Have a very "Merry Christmas!"

I ordered flowers for my mother. I paid for the deluxe, she received the small. I paid for expedited delivery, which is a four hour window after payment, they were delivered after seven hours. The flowers delivered we're not even close to the ones pictured. I know that they are allowed to substitute, but this arrangement was not even close. I will not purchase from them again. Even though I get a nice discount through my work. I would rather pay more and at least get what I paid for.

I ordered the flowers on 12/11 for my niece's birthday 12/12. I know I asked for delivery on the 12th and that was on the review. How that got changed I don't know. I was very disappointed that she received it on 12/13.
When I contacted customer service, I requested that since it couldn't be delivered until the following day, please do it in the morning. It still did not arrive until after 3pm. I got no further info from customer service. I even told them to make it better add a perk. I guess they don't care about my business or my request.

It was fast and simple. I paid extra for same day delivery and was told that my order would be delivered the same day and it was not. That was the main reason I chose this site. The flowers were for my daughters birthday that day. I contacted customer service and they answered me right away. They apologized, sent the flowers the next day (I was expecting them to be delivered first thing since they were already late, but they were not delivered until the end of the day, I was disappointed) with an apology note. I was also refunded the delivery charge. The flowers were supposed to be upgraded, my daughter sent a picture, they did not look upgraded, again I was disappointed. If the flowers were delivered when promised and the upgrade was noticeable, I would definitely use again, but because my expectations were not met your service does not stand above the rest so there is nothing to draw me into being excited to use your services again. You are just another company that makes promises they can not keep.