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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I called customer service to correct the name of the recipient. I was told it was changed and turned out it was never changed. It spoiled the surprise.
My birth mom's favorite colors were able to be included in the "designers choice" design, she was very pleased with the flowers, and the price was good.
I wasn't sure when my mom would be discharged from the hospital so I asked them to call first and gave them the cell phone number instead of the house number. When they did not receive a response at the house number they left a message. My parents got home late and called to which the florist said they would be glad to deliver.
Mom was very pleased with the bouquet and said it was beautiful.
Thank you for the late delivery.
This site is not too bad, competitive pricing is important
Very good, my only issue was with the delivery time, I paid for delivery before 12, it was almost 2 hours late.
This arrangement looked nothing like the picture that you advertised. This arrangement was for a funeral and I was embarrassed when I saw it. I talked with customer service and he did give us some credit. Was I satisfied? NO! I was to the understanding that we were to be credited all the service fees. The delivery is a service fee and I would expect that to be refunded. I will think twice before going through your company again or refering you.
Very happy choosing what we wanted
The quality and service is excellent.
They look very pretty, but I expected more color.
The site was very easy to use. The florist in the city I was sending to did not deliver on time but fromyouflowers customer service took care of it right away. They upgraded the floral arrangement and removed the same day fee. I was treated more than fairly and in a very professional manner. I would definitely recommend this site to anyone.
I will never use this site again; not only was I charged an extraordinary fee, I paid for the flowers to be delivered by noon and they were not delivered until after 3. I'm very upset that I paid extra to have them delivered early and they were not. I am planning on calling to get a refund on the extra money I spent for a shorter delivery which failed. I do not want a store credit because this was an awful experience.
Very user friendly site. The person receiving the flowers was satisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members