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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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April M.
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This is my first online flower purchase so I am a bit nervous, I guess we will see how it goes! Update: the flowers were well received! I did have to contact customer service because the flowers almost didn't arrive on time (I expedited my order to arrive by 12pm), but the lady I spoke with was so nice and ready to resolve my concern! It all worked out (it was a bit stressful) but customer service was fabulous!

Date of experience: December 18, 2014
Robert I.
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Fantastic shopping experience
December 18, 2014

Fantastic shopping experience. Everything was great. Prices seemed a bit high but quality of product was great.

Date of experience: December 18, 2014
Teresa B.
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I placed my order on the 11th for delivery on the 15th. It was not delivered until the afternoon of the 16th. This was very disappointing! Other than that, I was happy with the ordering process and the quality of the product.

Date of experience: December 18, 2014
michael p.
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I paid to have the item delivered prior to noon and my girlfriend received it around three in the afternoon. I feel this is a miss representation.

Date of experience: December 18, 2014
Stephanie J.
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Very easy...
December 18, 2014

Very easy...

Date of experience: December 18, 2014
Don M.
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...
December 18, 2014

Date of experience: December 18, 2014
Lina A.
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Once I found 2 coupons on the internet, the price was right. I'm pleased the flowers were delivered on the right day, in the afternoon! They were pretty, but I guess I was hoping for a few roses in the mix. Overall, it's just what I needed and made my brother feel special. Thanks!

Date of experience: December 18, 2014
Chris C.
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December 18, 2014

Date of experience: December 18, 2014
george A.
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DID NOT LOOK LIKE THE PICTURE, NO RIBBON ON TOP AND WAS NOT TOLD ONLY GOOD FOR 7 DAYS?

Date of experience: December 18, 2014
Charlene W.
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December 18, 2014

Date of experience: December 18, 2014
Lidia M.
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December 18, 2014

Date of experience: December 18, 2014
Lance J.
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December 18, 2014

Date of experience: December 18, 2014
Audrey H.
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Lots of positive feedback from the recipients of the floral arrangement. Exactly what we wanted. Compliments on the look and the beautiful smell of the evergreens.

Date of experience: December 18, 2014
Andrew V.
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December 18, 2014

Date of experience: December 18, 2014
Christina S.
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Handling Fees are very high
December 18, 2014

Handling Fees are very high

Date of experience: December 18, 2014
pam T.
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I Just wanted to send something that would brighten the day. I ordered the arrangement shaped like a Christmas Tree. I thought it was a little plain for the money. Good...Better...Best, they should all be nice. I was dissappointed in the arrangement, delivery was on time though.

Date of experience: December 18, 2014
RLaukaitis J.
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December 18, 2014

Date of experience: December 18, 2014
KELLEY Y.
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December 18, 2014

Date of experience: December 18, 2014
Jacqueline S.
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I like your customer service and selection
December 18, 2014

I like your customer service and selection. Thanks.

Date of experience: December 18, 2014
Rusty T.
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December 18, 2014

Date of experience: December 18, 2014