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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jeannette H.
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December 19, 2014

Date of experience: December 18, 2014
l b.
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December 19, 2014

Date of experience: December 18, 2014
Trist Y.
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Please leave order at front door and ring bell...
December 18, 2014

Please leave order at front door and ring bell...

Date of experience: December 18, 2014
Karen D.
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December 18, 2014

Date of experience: December 18, 2014
Phyllis H.
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I paid for my order to be delivered by 1030am it wasn't delivered until 12noon not good not a happy customer

Date of experience: December 18, 2014
Wendy S.
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Very easy with great choices in all different price ranges

Date of experience: December 18, 2014
Ricardo S.
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For the second time that I order from this place I don't get my order in the time I paid for. Poor poor poor service!

Date of experience: December 18, 2014
Sara Y.
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I was charged a same day delivery fee and the flowers were NOT delivered on time. Then they contacted me the next day to tell me they couldn't find the flowers I ordered. So the flowers they sent looked nothing like the flowers I picked and they weren't delivered on time!

Date of experience: December 18, 2014
Richard A.
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December 18, 2014

Date of experience: December 18, 2014
Steve L.
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For my anniversary I ordered my wife the "Premium Anniversary Basket" which was advertised as an upgraded bouquet. It was important that they arrive before noon so I paid the additional fee for expedited handling. The flowers were not there by noon so I contacted Customer Service who contacted the florist. They confirmed that the delivery would "be there shortly". Two hours later, and two hours late, the flowers arrive after my wife has left work. He secretary calls and tells her they are there so she stops her schedule to go get them. The "upgraded bouquet" was 8 short stemmed flowers and some ornamental short stemmed fluff stuffed in a basket, maybe 10" in height and the same in diameter. I was embarrassed and appalled by the lack of quality and service from this order. I will never order from this site again and will recommend the same to anyone I can spread the word to. I did get my expedited fee refunded, so I'll use that for road side roses so she won't feel completely Jilted. Since this will be removed to avoid any negative publicity on your site, I be sure to post this on Google reviews so the whole truth is out there.

Date of experience: December 18, 2014
Darryl B.
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Very complicated to order
December 18, 2014

Very complicated to order. Also, the advertising did not add up to the final bill. I really see no discount. Handling and all the other stuff. Really no savings. Just be real. I hope the flowers really are nice. I will see when they get them.

Date of experience: December 18, 2014
bonita w.
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December 18, 2014

Date of experience: December 18, 2014
Sheryl M.
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December 18, 2014

Date of experience: December 18, 2014
Lora L.
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Absolutly glorious is what my mother said about the bouquet! Thank you so much!

Date of experience: December 18, 2014
James B.
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December 18, 2014

Date of experience: December 18, 2014
Linda C.
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December 18, 2014

Date of experience: December 18, 2014
E S.
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I was very disappointed that the order was not delivered the day that was requested.

Date of experience: December 18, 2014
Dustin N.
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Great prices and selection and I like the option of being able to make sure flowers are delivered by 10:30am.

Date of experience: December 18, 2014
Dan Y.
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Delivery was ontime and recipient was very impressed with the quality and appearance of the arrangement.

Date of experience: December 18, 2014
Tarin D.
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December 18, 2014

Date of experience: December 18, 2014