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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jena D.
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The flowers I ordered were not like the picture on the web site. I was not happy with what was delivered and will not order flowers on line again. I did contact fromyouflowers and was given a discount but I still like I paid way too much for what was received.

Date of experience: December 19, 2014
Rick W.
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Everything was easily handled online and delivery was prompt.

Date of experience: December 19, 2014
Darcy H.
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Beautiful selection and a wide price range
December 19, 2014

Beautiful selection and a wide price range. The recipient was very pleased.

Date of experience: December 19, 2014
Ravi J.
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Shopping experience was great and I hope your service is also of same great quality.

Thanks for great service.

Date of experience: December 19, 2014
Leslie W.
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I paid extra for delivery before noon and the person did not receive their flowers until after 5. I feel like I am due a refund because I paid for a service that I did not get

Date of experience: December 19, 2014
Linda M.
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Delivery time off, then i agreed the next day ok, but the flowers looked. Like a week old, and poor quality, they are suppose ti redeliver on Monday so lets see!

Date of experience: December 19, 2014
Tawanda R.
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Easy and fast thanks so much!
December 19, 2014

Easy and fast thanks so much!

Date of experience: December 19, 2014
Elisabeth E.
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December 19, 2014

Date of experience: December 19, 2014
HAZ L.
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The flowers were delivered perfectly on time
December 19, 2014

The flowers were delivered perfectly on time. This was amazing because I ordered them less than 24 hours the day before. They were stunningly beautiful. The picture showed a fireside basket but they came in a round brown basket. It really didn't matter, they were so beautiful. It made my children very happy to see this beautiful tribute to their Grandmother at her viewing. Thank You!

Date of experience: December 19, 2014
Carol F.
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I was pleasantly surprised when I got a call from the florist advising that some of the flowers (football mums) were not available and was it OK with me that they substitute. I said yes and was even more pleased when I was told they would add more greenery and make the arrangement bigger due to the substitution. Unfortunately, when I saw the arrangement, it looked very small and not at all like the picture - it looked like I had ordered the REGULAR or SMALL version instead of the DELUXE or MEDIUM size. The roses were yellow instead of peach and there was very little greenery. It was pretty and the family was very appreciative but I was disappointed and don't feel like I got what I paid for. I will reconsider future orders or recommending y'all to others.

Date of experience: December 19, 2014
Michael J.
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December 19, 2014

Date of experience: December 19, 2014
Ann F.
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Quick and efficient
December 19, 2014

Quick and efficient

Date of experience: December 19, 2014
Paul G.
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Each of the recipients liked the arrangements sent
December 19, 2014

Each of the recipients liked the arrangements sent. My grandson sent a picture of the order he received and it was the same as the order had been pictured. The orders were delivered on the date specified. I appreciated getting confirmation of the order deliveries.

Date of experience: December 19, 2014
elizabeth b.
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December 19, 2014

Date of experience: December 19, 2014
Edward L.
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Great service!
December 19, 2014

Great service! The only thing that I would recommend is that you show all of the fees (courtesy fee, delivery fee, handling fee, etc.) initially. I thought the prices were good when I was researching them on the main page. Once I was about to pay, all of these fees got added to the original price. I still feel the price was fair, I have bought from another website before, and I paid a bit less here. I would've just liked heads up from the beginning, that's all.

Date of experience: December 19, 2014
Staale O.
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The web pages are a bit messy regarding the actual payment process.

Date of experience: December 19, 2014
Alex L.
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December 19, 2014

Date of experience: December 19, 2014
Adrienne B.
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My experience in the past has been very positive so that is why I ordered again. The fact that you give a coupon for free delivery is important to me. And the fact that you permit me to pay with PayPal also allows me to deal with your company. The flowers will arrive as advertised. And the person that I sent them to wrote back and said that they were beautiful and they meant a lot to her.

Date of experience: December 19, 2014
Amy P.
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The Christmas tree arrangement was very fresh and absolutely beautiful! Everyone loved it!

Date of experience: December 18, 2014
LC T.
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Great customer service and follow when recipients were not answering their mobiles for delivery

Date of experience: December 18, 2014