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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Pat B.
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December 19, 2014

Date of experience: December 19, 2014
Candice I.
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December 19, 2014

Date of experience: December 19, 2014
New York
1 review
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I am giving them a one star but they actually don't even get a zero. I wish I had read reviews about them before. They are so far not only the worst customer and quality service I ever had been in contact been with, but they are the closest scam people you can find. Satisfaction guarantee!, Same day delivery... seriously? And you pay more than 15 dollars for shipping and handling fees... well please do your self a favor and never ever order from this people.

Date of experience: December 19, 2014
Karen H.
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I don't like how you have to enter a card to see how much shipping is... Price was better than other sites. Just hope it looks as good as the picture. I was told by the person who got the gift that it was amazing and looked wonderful. I ordered just fruit but they included a lot of candy as well, I guess they were low on the fruit. Thank you so much.

Date of experience: December 19, 2014
James K.
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Some of the flowers (hydrangeas) are already dead after less than 24 hours.

Date of experience: December 19, 2014
Vicki N.
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I thought it wouldn't be received until the next day. What a surprize that it was delivered the same day. The person who received it, loved it. Was a nice surprize

Date of experience: December 19, 2014
Lori K.
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I was very happy with placing my order
December 19, 2014

I was very happy with placing my order. I ordered an arrangement a few days ago and was completely satisfied. The recipient received the arrangement and told me that she did not who sent them to her. Why
Did you not put my name on the card? I was disappointed that she did not know who sent them to her. I had to ask her if she received the arrangement.

Date of experience: December 19, 2014
Terri S.
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Although I didn't see the flowers I called the recipient and was told they were beautiful

Date of experience: December 19, 2014
Tanya H.
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I like the fact that it was free shipping which saved me some money. I was able to get date changed because of an error with no problem at no extra cost and it was delivered to her job. Perfect.

Date of experience: December 19, 2014
Evelyn S.
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December 19, 2014

Date of experience: December 19, 2014
Beth S.
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The flowers I requested went to a patient (my niece) in a hospital in North Carolina, so I did not see them personally. However, my sister did say they were beautiful.

Delivery charge is too high.

Date of experience: December 19, 2014
Madeline M.
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December 19, 2014

Date of experience: December 19, 2014
Rodney E.
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Never had a bad experience with your services
December 19, 2014

Never had a bad experience with your services. The best!

Date of experience: December 19, 2014
Candice M.
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December 19, 2014

Date of experience: December 19, 2014
Rose B.
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Chose standard next day delivery
December 19, 2014

Chose standard next day delivery - flowers arrived a 1pm.
My selection was the regular size and they were perfect, not too small.
Pricing - shipping cost was higher than expected but was offered a promo code when I failed to complete my initial order. That made it very worth it.

Date of experience: December 19, 2014
Nancy M.
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Easy to do, service was great
December 19, 2014

Easy to do, service was great. Delivery on time and quality product! Excellent follow up!

Date of experience: December 19, 2014
Suzette P.
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December 19, 2014

Date of experience: December 19, 2014
Karen R.
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I had a horrible experience that has been documented via email. My flowers did not arrive the day they were suppose too, they arrive later the next day. Customer service did not know how to handle this and in my opinion the service all around was Poor. Supervisor did compliment me with a refund of my order (which I'm still waiting on) and I was suppose to receive a coupon for another order "free of charge" (which I have yet to receive. I would like to say I give second chances, but we will see if all is followed through.

Date of experience: December 19, 2014
Amanda O.
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Quick and easy
December 19, 2014

Quick and easy. Beautiful options

Date of experience: December 19, 2014
KS Q.
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The best!
December 19, 2014

The best!

Date of experience: December 19, 2014