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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Pamela M.
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I had flowers sent to friends and they were very very happy with the arrangement. They sent pictures to to show us and we were happy to see how nice they were. We will definitely order from this company again.

Date of experience: December 22, 2014
Aude E.
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December 23, 2014

Date of experience: December 22, 2014
Lawrence K.
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CRAZY FAST DELIVERY!
December 23, 2014

CRAZY FAST DELIVERY! Put order in at 9.00am received flowers by noon. Absolutely Beautiful! BEST SITE FOR FLOWERS I HAVE EVER FOUND!

Date of experience: December 22, 2014
Betty S.
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I will have better answers to questions once the plant has been delivered.

The family I sent them to said they were beautiful.

Date of experience: December 22, 2014
Norma W.
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No problem
December 23, 2014

No problem. Easy to do.

Date of experience: December 22, 2014
Fadra B.
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No surprises and lots of variety to choose!
December 23, 2014

No surprises and lots of variety to choose!

Date of experience: December 22, 2014
Carl H.
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Large variety, fair pricing, I just hope the arrangrment lives up to the photo!

Date of experience: December 22, 2014
alana l.
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Wish you could lower your delivery rate!
December 23, 2014

Wish you could lower your delivery rate!

Date of experience: December 22, 2014
Brittnie E.
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I placed an order for same day delivery, and it was delivered the next day. They lady I spoke to said they would refund half the amount, and then give an extra 30% off. I still got charged full price.

Date of experience: December 22, 2014
barbara t.
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Very easy to order and pick out arrangement
December 23, 2014

Very easy to order and pick out arrangement.

Date of experience: December 22, 2014
NADA H.
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I thought the site was fine and the selections were great. I was offered discounts which was great. But then there was a fee of $14.95 for handling. Then the $2.99 for same delivery (which I understand). It was just surprising to get a discount and turn in around and charge a handling fee.
But now I will know for the furture.

Date of experience: December 22, 2014
karen s.
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First time order but I liked the site and ease of placing the order

Date of experience: December 22, 2014
Pauline L.
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I was highly disappointed when the recipient didn't receive the flowers the same day for which I paid. I had to call to find out what happened to my order. Unfortunately I placed the order on Saturday and the local flower shop does not open on Sunday so I had to wait until Monday to find out what happened to the order. The customer service was very helpful. She said she would upgrade my arrangement and make sure the flowers gets delivered. They also refunded me my same day delivery fee. Happy, only after a few hiccups along the way.

Date of experience: December 22, 2014
Kareen O.
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Very satisfied!
December 23, 2014

Very satisfied! I would order from youflowers.com again!

Date of experience: December 22, 2014
Vicki G.
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Nice selection of arrangements
December 23, 2014

Nice selection of arrangements.

Date of experience: December 22, 2014
gerry f.
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East way to send flowers
December 23, 2014

East way to send flowers

Date of experience: December 22, 2014
Susan H.
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December 23, 2014

Date of experience: December 22, 2014
Drew D.
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December 23, 2014

Date of experience: December 22, 2014
TRISH S.
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NOT HAPPY AT ALL PLEASE DO NOT CONTACT...
December 23, 2014

NOT HAPPY AT ALL PLEASE DO NOT CONTACT ME. I'M COMPLETELY DONE WITH YOUR SERVICE.

Date of experience: December 22, 2014
Terri D.
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December 23, 2014

Date of experience: December 22, 2014