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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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carol k.
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I ordered 2 beautiful fruit baskets with hard candy and was delivered 2 snack baskets with some fruit in it Was very disappointed for the first time. Usually get what I order or very similar

Date of experience: December 23, 2014
Goetz A.
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December 23, 2014

Date of experience: December 23, 2014
Elizabeth M.
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Did not know you were out there, seems nice we'll see after delivery: fast, timely, and very nice; we'll use you again. THANK YOU

Date of experience: December 23, 2014
michael c.
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So far good hope flowers look as good as picture when delivered thanks flowers are beautiful im very happy with them and delivery time will diffinitiyly order again thank you

Date of experience: December 23, 2014
Jen D.
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First time ordering
December 23, 2014

First time ordering. I sent a fruit basket to friends in another state from this website. This was a new vendor for me. The recipient was very pleased with the basket sent. The fruit was in beautiful shape and wrapped very pretty and well presented. There was a nice assortment of fruit in this basket also. The website itself was easy to navigate and the ordering instructions were clear. Being able to use Pay Pal to pay for this item was also a plus for me. I would definitely recommend this website to others and would use them again.

Date of experience: December 23, 2014
Jessica N.
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Wonderful
December 23, 2014

Wonderful. They delivered when I asked, person receiving flowers was very pleased. Very reasonable price plus I had received a gift certificate from my last order (which wasn't necessary) so I even got a larger discount. I have always used FTD but think I have found a new service. Thank You!

Date of experience: December 23, 2014
Linhsa L.
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You failed to delivery the day of promise
December 23, 2014

You failed to delivery the day of promise. I talked to 3 different people on phone and email, no help.

Date of experience: December 23, 2014
Amy N.
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Very disappointed
December 23, 2014

Very disappointed. The flowers received looked NOTHING like the arrangement in the photo on the website!

Date of experience: December 23, 2014
Stephanie V.
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December 23, 2014

Date of experience: December 23, 2014
Richard T.
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Paid extra for guaranteed delivery by 12:00 noon on a Friday. I was in the department at 2:30 p.m. that day and the order had not yet arrived. The order appeared within the listed delivery department on Monday morning. I am expecting a refund of the money spent on this guarantee.

Date of experience: December 23, 2014
Carol O.
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Good, except that your web site fights with pay pal
December 23, 2014

Good, except that your web site fights with pay pal. I had to do this order so many times... gave up on pay pal. You need to fix the mess.
Item delivered was a poor resemblance of the picture on your site, which I ordered by that picture.

Date of experience: December 23, 2014
Alisa C.
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December 23, 2014

Date of experience: December 22, 2014
Irene W.
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December 23, 2014

Date of experience: December 22, 2014
bernie w.
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December 23, 2014

Date of experience: December 22, 2014
Wayne C.
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Great so far,,, we'll see upon delivery!
December 23, 2014

Great so far,,, we'll see upon delivery!
Delivery was on time and presentation was beautiful!
Will buy again!. Great service! A+++++

Date of experience: December 22, 2014
CLAUDIA P.
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SO EASY, SO FAST..
December 23, 2014

SO EASY, SO FAST. I LOVE IT YOU ARE THE BEST!

Date of experience: December 22, 2014
Shelly K.
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Paid the extra for the "premium" bouquet...
December 23, 2014

Paid the extra for the "premium" bouquet but the arrangement still did not contain the same flowers pictured online. For example, online bouquet showed white lilies and her actual bouquet had no lilies and white daisys instead.

Date of experience: December 22, 2014
Sheryl L.
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I have used you before and I am never disappointed
December 23, 2014

I have used you before and I am never disappointed

Date of experience: December 22, 2014
Anne F.
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I was surprised that I couldn't send what I wanted because the price was too low for the area it was going to. That didn't make sense. Otherwise, all was good.

Date of experience: December 22, 2014
Evelyn D.
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Shopping online was easy, however the flowers I sent to my Sister did not look like the photo I picked online...They were suppose to include Christmas Ornaments and the arrangement online showed more flowers, the ones my Sister received had more pine than flowers...

Date of experience: December 22, 2014