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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Michael M.
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December 23, 2014

Date of experience: December 22, 2014
Margaret S.
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I got an email for a discount, but when I searched in the internet I found the free shipping was a bigger savings than the 20% off the59.99 order. It would be nice if the website showed the various discounts.

Date of experience: December 22, 2014
danielle W.
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Ive ordered from this site for several years and each time, the prices are definitely reasonable and everyone loves the bouquets! Thank you

Date of experience: December 22, 2014
gabby E.
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December 22, 2014

Date of experience: December 22, 2014
sylvia f.
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I don't usually recommend places to people...
December 22, 2014

I don't usually recommend places to people...let them discover on their own. Not a reflection on your service.
But I do think it is sneaky to add15 as handling and service charge only at the very end of the process!

Date of experience: December 22, 2014
Carol G.
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Your site was easy to navigate!
December 22, 2014

Your site was easy to navigate! The arrangement was delivered on time and my mother-Inlaw loved it! Thanks!

Date of experience: December 22, 2014
Loydean D.
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Easy to order
December 22, 2014

Easy to order. The tree looks great in the picture hope my sis likes it.

Date of experience: December 22, 2014
Jenny K.
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I ordered an arrangement for a funeral and received a call from customer service to say that the local florist didn't have that particular arrangement available but could substitute something appropriate for the dollar amount paid. As the flowers needed to delivered that day I didn't have much choice but to tell them to go ahead. The actual arrangement that was delivered to the funeral home was a dozen red roses, which was not only not even close to what I ordered, but not terribly appropriate for the funeral of an 18 year old girl. If this were to ever happen again, I would NOT approve a substitution sight unseen.

Date of experience: December 22, 2014
Karen K.
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So far so good, but delivery is not until monday so that is the true test. I just got a thank you call so the delivery was great. The product was as expected. Great service.

Date of experience: December 22, 2014
Mariett S.
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The arrangements are beautiful and on time
December 22, 2014

The arrangements are beautiful and on time. Couldn't ask for more

Date of experience: December 22, 2014
Beth S.
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December 22, 2014

Date of experience: December 22, 2014
Laura O.
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The delivery time was not what I was promised nor what I paid for- the additional fee for express delivery was not worth the extra charge as they were not delivered by the time indicated! I'm glad I called the place they were being delivered or I never would have know. I also believe that a 14.95 delivery charge is excessive. Next time I will shop local.

Date of experience: December 22, 2014
Cori H.
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December 22, 2014

Date of experience: December 22, 2014
Edward H.
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Overall service was good,delivery was made in the time frame given.would use again.

Date of experience: December 22, 2014
Nijs M.
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Easy way from the other side of the world!
December 22, 2014

Easy way from the other side of the world!

Date of experience: December 22, 2014
tonya k.
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My Sister Loved the Flowers
December 22, 2014

My Sister Loved the Flowers

Date of experience: December 22, 2014
Kevin M.
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December 22, 2014

Date of experience: December 22, 2014
Connie K.
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December 22, 2014

Date of experience: December 22, 2014
Paula Y.
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Waiting to see how the flowers are when my mom get them. The Christmas tree was smaller than I had expected.

Date of experience: December 22, 2014
lela P.
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On the website, my order was shown with a purple vase. The vase co-ordinated so well with the flowers in the arrangement and added a bit of punch. I was terribly dissappointed to arrive at the viewing and find that my order had a WHITE VASE. While I do understand that substitutions sometimes have to be made--the choice of a white vase ruined the cohesiveness of the arrangement. I was very disappointed. In my opinion, a dark color would have been better, but I really wanted the purple one.

Date of experience: December 22, 2014