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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Brian S.
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The only thing I didn't understand was why I had to pay 3 delivery fees when all orders were delivered to the same place at the same time.

Date of experience: December 24, 2014
Gabby N.
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Order left outside in the bushes, no card left to alert the reciever so flower arrangement ended up outside overnight luckily noone took it...

Date of experience: December 24, 2014
Maurice B.
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Quick and easy
December 24, 2014

Quick and easy

Date of experience: December 24, 2014
Marie D.
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I specifically ordered a Christmas greenery arrangement but received a call indicating that a poinsettia would be sent instead since the original arrangement I ordered was no longer available. I was unhappy that a substitution was made but frankly it was too late to order from another vendor.

Date of experience: December 24, 2014
J M.
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Would have liked to be able to modify options more easily, like changing size or adding balloons, chocolates, of attempting to find cheaper options on this website.
The quality of flowers did not meet my expectations when the arrangement arrived to my recipient. It wasn't terrible, but certainly not worth the amount I paid.

Date of experience: December 24, 2014
Diana T.
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When my first pick of order was not available I was directed to choices which were available - that was excellent! Another site I had tried first just kept giving me a message 'oops not available' and this was repeated time and time again with each order I tried which wasted my time and was very frustrating. I sent these flowers to my goddaughter and she said they were beautiful and smelt gorgeous - I will definitely be using your service again. Thank you.

Date of experience: December 24, 2014
Christine K.
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Very happy with the flowers and delivery
December 24, 2014

Very happy with the flowers and delivery. The person receiving the flowers was extremely pleased.
Thank you!

Date of experience: December 24, 2014
denece c.
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...
December 24, 2014

Date of experience: December 24, 2014
kenneth b.
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The only reason I checked 1 star on delivery time is that there was no confirmation that the before 12PM was met although it was an extra cost. Other than that my first experience with fromyouflowers was fine and I will definitely shop with them again.

Date of experience: December 24, 2014
Jim H.
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...
December 24, 2014

Date of experience: December 24, 2014
Lorraine L.
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Convenient and easy
December 24, 2014

Convenient and easy. Thank you

Date of experience: December 24, 2014
Melissa F.
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I use this site often, very reasonable and good quality product. Love the cookies too.

Date of experience: December 24, 2014
Ernie C.
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I made a mistake when I booked and left my name as the recipient so I called in the morning on the delivery day to have it changed and the customer service rep was great she called the florist and I was told it was all fixed. When it was delivered they tried delivering it to my name and no one there knows me so they sent it away. Luckily my wife saw them leaving the building and ran out and asked who they were for so she did get it. I also paid for expedited before noon delivery because my wife's schedule varies and most days she is done by 2pm. The delivery arrived close to 3:30 pm so very lucky my wife was still there.

Date of experience: December 24, 2014
Vicki W.
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I learned from your confirmation email that the flowers I ordered apparently arrived at the hospital in time, but my dad never received them until today, 2 days afterward. I have just seen a picture of them, and they are lovely. I guess the problem was from within the hospital, since he was in ICU temporarily. I paid for early shipping, but I guess that was my error! Certainly not your problem.
Thank you for your service.

Date of experience: December 24, 2014
Eleonora T.
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December 24, 2014

Date of experience: December 24, 2014
Angele F.
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December 24, 2014

Date of experience: December 24, 2014
Linda X.
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I found your site easy to use!
December 24, 2014

I found your site easy to use!

Date of experience: December 24, 2014
Marta L.
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My mother is deaf
December 24, 2014

My mother is deaf. Although she has a telephone, it would do no good to provide that number to you, so requiring a phone number isn't practical in this situation.

Date of experience: December 24, 2014
Marion M.
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Everything was great except I wanted to change the delivery date from today and it wouldn't let me without having to start all over. :(

Date of experience: December 24, 2014
Karin C.
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Very nice selection and easy ordering
December 24, 2014

Very nice selection and easy ordering

Date of experience: December 24, 2014