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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kathy B.
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Great
December 26, 2014

Great
I ordered these flowers as a gift for family. When I saw them today I was disappointed. This was not the item I ordered and was far inferior to the item that I ordered and was pictured. These did not look like they cost fifty dollars. The flowers were skimpy and it was not it the vase pictured. I can understand that they may have run out of vases, but since it was different they could have made the flowers nicer to compensate and I may have been happy. Also, I was charged $14.99 for shipping, and since I was in a hurry to order that morning I had not checked my email. Later that day, I checked and had an email stating that you were offering free shipping for that day. Why was I charged for shipping?

Date of experience: December 25, 2014
Becky G.
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Beautiful arrangements to choose from!
December 26, 2014

Beautiful arrangements to choose from! Purchase was for my Mother and for my Aunt...They were both extremely satisfied...making it an overall great buying experience for me at Christmas!

Date of experience: December 25, 2014
Donna C.
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...
December 26, 2014

Date of experience: December 25, 2014
Jonathan C.
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Arrangement arrived a day later than scheduled and not even a call or email regarding delay. Contacted customer service through email after hours, got response but no follow up. Finally got the arrangement just in time for the holiday party at the in-law, arrangement looks a bit off from the item online.

Date of experience: December 25, 2014
Angry C.
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3 days LATE!
December 26, 2014

3 days LATE! My message in my card was worn out your couldn't even read it flowers were already dying since was in and out of truck for 2 days and u was told I was getting an upgrade for my delivery delay yeah right was not anything close to an upgrade I'm scared to see what I ordered if that was considered an upgraded VERY BAD SERVICE WILL NOT ORDER FROM YOU AGAIN!

Date of experience: December 25, 2014
Kristlyn X.
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December 26, 2014

Date of experience: December 25, 2014
Mary B.
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I got to see the flowers in person today
December 26, 2014

I got to see the flowers in person today. I was disappointed for the price I paid. I really expected it to be fancier, or fuller than it was. Plain glass vase and a handful of flowers. Sad!

Date of experience: December 25, 2014
dawn R.
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December 26, 2014

Date of experience: December 25, 2014
Marlene M.
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December 26, 2014

Date of experience: December 25, 2014
C R.
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There were no complications with the shipping
December 26, 2014

There were no complications with the shipping. There was a huge variety of choices for different aged people. And going through Ebates makes the choice of this site that much better..

Date of experience: December 25, 2014
Lori M.
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December 26, 2014

Date of experience: December 25, 2014
robert s.
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Very easythe plant was not as advertised some roses some carnations

Date of experience: December 25, 2014
JATINDER F.
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Very bad performance and messed up all plan with the event.

Date of experience: December 25, 2014
Debbie B.
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I paid extra for same day delivery, order was delivered the next day - someone was present at the home the entire day

Date of experience: December 25, 2014
Craig B.
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I have just placed an order from the UK and can say I wish you were over here. Great website, very quick and easy to use with awesome prices. Thank you!

Date of experience: December 25, 2014
Sheila R.
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My friend said the flower arrangement was "glorious"!

Date of experience: December 25, 2014
Dallanara R.
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Thank you very please shopping online
December 26, 2014

Thank you very please shopping online

Date of experience: December 25, 2014
Tim C.
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December 26, 2014

Date of experience: December 25, 2014
Mirth W.
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December 26, 2014

Date of experience: December 25, 2014
LR K.
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Great service however the product received was absolutely nothing like the product that was ordered

Date of experience: December 25, 2014