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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Juli C.
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December 26, 2014

Date of experience: December 26, 2014
Polly P.
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Cost was less than other flower shops
December 26, 2014

Cost was less than other flower shops - just would have liked to see the entire cost of my order earlier in the check out process...and delivered on the day I requested. If unable to process my order on the day I asked then I should have received notification. I had to call to find out why my order wasn't delivered on time.

Date of experience: December 26, 2014
Frances K.
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The arrangement was absolutely beautiful and fresh
December 26, 2014

The arrangement was absolutely beautiful and fresh. I was very pleased as were the recipients.

Date of experience: December 25, 2014
Colleen N.
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December 26, 2014

Date of experience: December 25, 2014
gloria N.
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The product was guaranteed same day delivery before noon not only did it not arrive before noon it was the next day it arrived lots of excuses no satisfaction

Date of experience: December 25, 2014
James Q.
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December 26, 2014

Date of experience: December 25, 2014
Stephen P.
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I am overall satisfied with my order but was slightly upset that color of flowers were different from what I assumed would be delivered. Not a big issue because younglady loved them but would have liked correct color. Will order again in future.

Date of experience: December 25, 2014
John C.
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Done with ease
December 26, 2014

Done with ease.

Date of experience: December 25, 2014
Lois M.
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Quick and easy---had a call from the recipient to tell me how lovely the order was and how delighted she is with it.

Date of experience: December 25, 2014
Linda S.
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So far so good
December 26, 2014

So far so good. Hope it is as nice as it looks in the picture.

Date of experience: December 25, 2014
Ronda J.
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Great ordering experience and fast delivery
December 26, 2014

Great ordering experience and fast delivery. Flowers nor arrangement looked anything like what I ordered but my daughter was pleased.

Date of experience: December 25, 2014
Sean S.
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The site is really easy to use
December 26, 2014

The site is really easy to use. Great choices to pick from.

Date of experience: December 25, 2014
mary D.
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This was my first time ordering flowers from this site. I read the reviews and thought it was a good company to try. I ordered flowers and a birthday balloon to be delivered to my daughters place of employment. This was the first time since she was born that we would not be together to celebrate her special day. Unfortunately the flowers were not delivered on her birthday but a day later. Very disappointing and sad for all of us. she took it well but i was looking to surprise her and when i didn't hear from her about them i had to ask her if she received anything special at work and the answer was no. I contacted customer service and since it was after hours for the florist they were going to investigate what happened.

Date of experience: December 25, 2014
Ted h.
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December 26, 2014

Date of experience: December 25, 2014
Elizabeth D.
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Like the quick delivery option
December 26, 2014

Like the quick delivery option.
Hasn't been delivered yet (not due til Dec 24).

Date of experience: December 25, 2014
Rebecca D.
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Was sending to my son and daughterinlaw and was very well pleased!

Date of experience: December 25, 2014
Kathy B.
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Great
December 26, 2014

Great
I ordered these flowers as a gift for family. When I saw them today I was disappointed. This was not the item I ordered and was far inferior to the item that I ordered and was pictured. These did not look like they cost fifty dollars. The flowers were skimpy and it was not it the vase pictured. I can understand that they may have run out of vases, but since it was different they could have made the flowers nicer to compensate and I may have been happy. Also, I was charged $14.99 for shipping, and since I was in a hurry to order that morning I had not checked my email. Later that day, I checked and had an email stating that you were offering free shipping for that day. Why was I charged for shipping?

Date of experience: December 25, 2014
Becky G.
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Beautiful arrangements to choose from!
December 26, 2014

Beautiful arrangements to choose from! Purchase was for my Mother and for my Aunt...They were both extremely satisfied...making it an overall great buying experience for me at Christmas!

Date of experience: December 25, 2014
Donna C.
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December 26, 2014

Date of experience: December 25, 2014
Jonathan C.
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Arrangement arrived a day later than scheduled and not even a call or email regarding delay. Contacted customer service through email after hours, got response but no follow up. Finally got the arrangement just in time for the holiday party at the in-law, arrangement looks a bit off from the item online.

Date of experience: December 25, 2014