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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My order was supposed to be delivered for sure by noon Sunday since service was at 5:00. Flowers didn't arrive until after 1:00, I had paid extra to be assured of delivery. I didn't think flowers looked full enough in vase.
Need to clarify that Amazon gift card can not be used
Thanks for the free shipping. Delivery was made perfect timing which I know is more UPS then you but I'm happy overall with everyone.
I paid for same day delivery but it never arrived and when I called to check on the status, they told me no one was home to answer the door, there was 7 people at the house that day. So I called and cancelled the order and was refunded, and the flowers were delivered 3 days later.
I couldn't pay via amazon. The page wasn't available.
I needed to send last minute flowers for a birthday, and was able to order nice flowers, to be delivered next daY on a Sunday, at a very reasonable price. As long as they get there and look good, you guys will be my new go-to flower company!
UPDATE: The flowers did NOT get there when I was told they would. I was promised a refund of the expidite fee, which I have yet to see. I contacted Customer Service to find out if they had even been delivered on 12/28 at all. About an hour later, I received a delivery confirmation email dated the 28th. Shortly after that, I was informed that the flowers were delivered yesterday morning...the 29th. This way of doing business is unacceptable. Rather than becoming my go-to flower company, youflowers.com has made sure that I will never use them again, and will recommend that my friends and family stay far away from them too!
I was disappointed with the high service charges (over $14.00) which I wasn't aware of until the final step (confirm payment).
Other than that I was satisfied.
J. Zenobi
They don't even deserve a 0. I ordered some flowers for same day delivery and never recieved them. It's been a week now and nothing has been resolved. According to them, they delivered them but they cannot provide me with a signature. Worst service ever, it is a scam. I wish I had seen the reviews before I ordered anything from there.
I sent these flowers to a friend and have only seen them in a picture she sent but they appear beautiful. Thanks for helping me make her birthday special.
Customer service contacted me. Unfortunately they were unable to deliver on the date that I had requested. However, they upgraded the arrangement to the premium at no cost to me. Although I was not happy that the arrangement didn't make it on the date I had requested, I was more than pleased at how the order was handled. If I need to order flowers again, I will be sure to go to fromyouflowers.com again.
The recipient of the arrangement was delighted.
I tried to order the advertised bouquet at the price that was advertised. The fromyouflowers website automatically moved my order to a higher-cost bouquet and I could not correct it, though I tried for some time to do so. Because it took me so long to place the order and we needed to get a floral bouquet sent as soon as possible, I let the order go with the ridiculously higher price...Then, thinking it was a one-time problem because of the season and lots of possible activity on the website, when they advertised another special, I foolishly tried again to place an order with them. The website AGAIN automatically increased the order to the deluxe bouquet and I did not see it until the last page. Thankfully, I saw what they did this time and DID NOT PLACE THE ORDER. I'll NEVER use this company. They're fraudulent.
Large assortment of beautiful flowers, plants and gifts. No hassle ordering.
Was very easy to use! Glad to get same day service!
I ordered the flowers to arrive early and upgraded with the option for 4.99 to be delievered before noon. The flowers didn't come to the house until 4:30 pm and the flowers that came weren't as bowntiful as i would have prefered or as the picture discribed them. I spoke to customer service around 12:08 pm to find out where the flowers where and they let me know that they weren't coming before noon and credited me the $4.99 and gave me a $10.00 future coupon to the site. I don't blame the company but more on the Florist. My wife was still happy overall and thats all that matters, i just wish they could have came alot earlier in the day like they were suppose too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members