On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Paid extra to hv it delivered within 4 hours. It was finally delivered 7 hours after I ordered it. Don't offer 4 hr delivery if you can't meet it! Unacceptable
My last order was beautiful and I expect this order will be the same. I was equally satisfied with this order.
I ordered flowers for my mom. Paid the extra fee of $4.99 to have it delivered by noon. The flowers were not delivered by noon. So I called customer service who called the shop and I was told that the flowers would be delivered by 2:30-3:00pm. And even then it was not delivered. I know it can get busy but if you tell a customer a certain time than you as a business should follow through, since I'm paying extra for the service. It was not delivered till after 3:30pm and did not receive an delivery email till after midnight. I will not order flowers or anything from here again.
I would prefer that you put the service/handling fee up front rather than tacking it on at the end. Moreover, the flowers that were delivered died within 3.5 days.
Ordered two balloons she only received one
Service was great and delivery was very quick. Flowers were gorgeous. The only thing that could have been a little better is picture examples of the upgrades. You can choose to do a deluxe or premium and click on the link to see the size difference but to see the arrangement in a picture form to see how the layout would be would be awesome.
Your ad says you deliver the same day. It needs to say some exceptions may apply. That is why I went with your company. If I'd known it would not happen because there were no florist open in that city I writing have been so upset.
Look at other sites. Service fees are outrageous but yours was the lowest is the reason I chose you. Will buy in the future if the delivery goes well and flowers are quality!
After this order and response I received from customer service, I placed another order today! I was satisfied with the outcome of my first order so decided to try you again!
Nice looking arrangement of fruits but disappointed with the quantity of product for the price paid.
Very deceiving on price. Say 20% off but that isn't off advertised price. Also no mention of the additional cost to get what you pick AND a 14.99 handling charge!of
Easy ordering process. I was dissapointed that the flowers didn't arrive before noon, but customer service refunded the fee for early delivery and provided a gift card to use in the future.
So far so good. Delivery happened right before the person was leaving from work. It would have been better if it was delivered a little sooner.
It was very easy to get around site.
Amazing. Quick and easy. Very helpful. Affordable. Extremely satisfied.
Quick easy and huge selection
Easy to use website-recipient said flowers were beautiful. Am very pleased.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members