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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Paula T.
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The process was clear and easy
January 7, 2015

The process was clear and easy. Prices straight forward with no surprises at the end with extra charges.

Date of experience: January 6, 2015
Beth H.
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Excellent
January 7, 2015

Excellent. Efficient.

Date of experience: January 6, 2015
Tracie O.
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The arrangement was not correct..
January 7, 2015

The arrangement was not correct.some flowers wee dead I was sad

Date of experience: January 6, 2015
shannon w.
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Great selection and prices the flowers were beautiful

Date of experience: January 6, 2015
Kathleen B.
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The address page is a bit confusing for delivery to funeral services. I had to call customer svc for instructions.///post-delivery survey: The overall shape and color were similar to the picture but the flowers seemed very droopy - as a matter of fact the top stem was completely wilted and laying down across the arrangement. I wish I had taken a photo of it to send you but that's not easily accomplished at a funeral. The arrangement was only on display for a few hours and then taken to the cemetery so it was OK for what we needed it for.

Date of experience: January 6, 2015
marlene k.
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January 7, 2015

Date of experience: January 6, 2015
Bonita J.
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Surprised to see the14.99 handling fee...
January 7, 2015

Surprised to see the14.99 handling fee... very high priced. Did not actually see the flowers, they were to someone in the hospital.

Date of experience: January 6, 2015
nancy c.
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January 7, 2015

Date of experience: January 6, 2015
Marilyn H.
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Very beautiful floral arrangement thoroughly appreciated by recipient.

Date of experience: January 6, 2015
Elyse V.
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January 7, 2015

Date of experience: January 6, 2015
gloria F.
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January 7, 2015

Date of experience: January 6, 2015
Derek W.
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These flowers were ordered on line from England to a dear friend in USA. This service was efficient and reasonable and would reccommend to anyone. Many Thanks. Derek &Valerie Williams.

Date of experience: January 6, 2015
keith b.
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January 6, 2015

Date of experience: January 6, 2015
Dave S.
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January 6, 2015

Date of experience: January 6, 2015
Wanda K.
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January 6, 2015

Date of experience: January 6, 2015
joann g.
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Service was quick and delivered correctly
January 6, 2015

Service was quick and delivered correctly - the recipient was pleased - she can't have flowers or plants so it was nice to find options to cheer someone up and let them know you are thinking of them without the traditional flowers
Thank you

Date of experience: January 6, 2015
Randy B.
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January 6, 2015

Date of experience: January 6, 2015
Cheri J.
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Paid extra to hv it delivered within 4 hours
January 6, 2015

Paid extra to hv it delivered within 4 hours. It was finally delivered 7 hours after I ordered it. Don't offer 4 hr delivery if you can't meet it! Unacceptable

Date of experience: January 6, 2015
Linda F.
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My last order was beautiful and I expect this order will be the same. I was equally satisfied with this order.

Date of experience: January 6, 2015
Christa C.
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January 6, 2015

Date of experience: January 6, 2015